Spa therapist cum receptionist

Job Summary

We are looking for a professional and customer-focused Spa Therapist cum Receptionist to provide high-quality treatments while managing front desk operations. The ideal candidate should be confident in handling guests, bookings, payments, and upselling services in a fast-paced spa environment.

Key Responsibilities

Therapist Duties

• Perform spa treatments according to company standards.
• Prepare treatment rooms and maintain hygiene.
• Understand guest needs and recommend suitable services.
• Upsell packages, memberships, and retail products.

Reception Duties

• Handle calls, messages, and walk-in enquiries.
• Book and confirm appointments.
• Manage check-in, check-out, and billing.
• Maintain guest records and profiles.
• Ensure reception area is neat and welcoming.

Operations & Sales

• Support daily revenue targets.
• Promote ongoing offers and campaigns.
• Report guest feedback or issues to the supervisor.
• Follow opening and closing procedures.

Requirements

• Proven experience as a Spa Therapist or similar role.
• Knowledge of reception/front desk handling is an advantage.
• Good communication and customer service skills.
• Sales and upselling ability.
• Well-groomed and professional appearance.
• Flexible with duty timings.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month