Spa Therapist for Conrad Dubai

A Spa Therapist for Conrad Dubai, you are responsible for performing the following tasks to the highest standards:

• Encourage guests loyalty and develop clientele retention
• Coordinate with Spa Receptionist in terms of customers appointments
• Be responsible for the hygiene of work environment and maintain cleanliness before and after treatment
• Take care of spa equipment & report any breakage or maintenance requirements
• Ensure that the products and items for professional use are always prepared and stock level is well obtained
• Follow the standard operating procedures implemented by the Spa Manager
• Provide optimum personalized guest service when required
• Aspire on promoting and selling of appropriate retail products after treatment
• Coordinate with the spa stock controller concerning replacement products- must give prior notice for ordering purposes
• Assist in update inventory and ordering
• Work towards reaching targets implemented by the Spa Manager
• Treat all guests with elegance & respect
• Address guests by their name and be attentive to our guests needs
• Follow the procedures of consultation to ensure that reserve treatment is suitable or client and check for any contraindication and side effects
• Keep treatment room clean and tidy at all time and well prepared for each guest appointment
• Assist with Spa Reception duties and customer satisfaction
• Assist in general operations of the spa, gym and pool, when needed
• Follow treatment protocols and procedures
• Any other additional accountability as assigned from time to time
• Enhance on further improvement areas and career development
• Be able to stay outside at the pool area and promote the spa treatment for minimum 30min and maximum to 2 hours , in rotation with other therapists
• Job rotations may be arranged within the properties of Hilton Conrad-locally, regionally or overseas