Spare Parts Manager

Job Purpose

Lead and oversee the Spare Parts department to ensure optimal inventory management, cost efficiency, and high-quality service. The role focuses on strategic sourcing, supplier negotiation, team leadership, and performance monitoring to support business objectives and enhance customer satisfaction.

Responsibilities:

Operations & Inventory Management

• Manage the daily operations of the Spare Parts department, ensuring smooth workflow and timely fulfilment of orders for workshop, retail, and wholesale clients.
• Monitor and control parts inventory levels to maintain optimal stock availability, minimize excess, and reduce obsolescence.
• Forecast parts requirements based on service trends, upcoming vehicle models, and historical data.
• Ensure warehouse operations comply with company safety, storage, and quality standards.

Procurement & Supplier Management

• Prepare and execute purchasing plans in alignment with available stock and business requirements, focusing on total-delivered-cost efficiency.
• Negotiate with suppliers on pricing, lead times, payment terms, and quality to secure optimal procurement deals.
• Maintain and update the Preferred Suppliers List, coordinating approvals with management.
• Monitor supplier performance and address issues to ensure timely delivery and quality standards.

Team Leadership & Performance Management

• Supervise and develop the spare parts team, including hiring, training, setting objectives, and conducting performance reviews.
• Cascade company standards and strategic objectives to direct reports, monitoring achievement of goals and departmental KPIs.
• Prepare and implement technical training programs for staff to ensure skill development and operational efficiency.

Reporting & Analysis

• Prepare monthly and bi-monthly reports on sales, inventory turnover, purchasing cycle, and parts performance.
• Analyze inventory data to identify trends, obsolescence, and lost sales opportunities, recommending corrective actions.
• Support budget preparation and operational planning, ensuring alignment with company strategy.

Compliance & Customer Relations

• Ensure compliance with company policies, global automotive standards, and regulatory requirements.
• Develop strong relationships with service advisors, workshop managers, and external customers to enhance service levels and satisfaction.

Requirements:

• Bachelor’s degree in mechanical/automotive engineering or relevant technical field.
• 5-7 years of experience in automotive industry with 2 years’ experience in managerial role.
• Strong knowledge of automotive spare parts operations, inventory control, and warehouse management.
• Excellent negotiation skills with suppliers, focusing on cost, quality, and lead-time optimization.
• Solid understanding of procurement cycles, supply chain processes, and vendor management.
• Ability to manage budgets, control costs, and improve operational efficiency.
• Excellent organizational and leadership skills.
• Strong analytical and problem-solving abilities.