Spatial Data Specialist (MIS)

• Identify issues, deviations, or gaps in processes and document findings accurately.
• Design and execute test plans (manual or automated) to validate system functionality (for IT roles).
• Evaluate customer service calls/emails/chats to ensure compliance with quality standards (for BPO).
• Audit documents, claims, or billing information for accuracy and compliance (for healthcare or medical billing).
• Provide clear, actionable feedback to team members to improve performance and quality metrics.
• Collaborate with teams such as operations, development, support, and compliance to resolve quality-related issues.
• Maintain records, reports, and dashboards to track quality metrics over time.
• Recommend process improvements or quality control procedures for higher accuracy and efficiency.
• Stay updated with industry best practices and compliance requirements.

Required Skills and Qualifications

• Bachelor’s degree in any discipline
• 1–3 years of experience in a quality analyst, auditing role.
• Strong attention to detail and excellent analytical skills.
• Good communication and interpersonal abilities.
• Industry-specific knowledge (e.g., HIPAA for healthcare, ISO standards for manufacturing, QA methodologies for IT) is a plus.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person