Specialist, HRBP – HR & IT Support
Why this role exists
This role exists to provide consistent operational, analytical, and coordination support for the HRBP supporting North America HR and North America IT. The Specialist supports standardized HR processes, reporting, onboarding, and offboarding activities, and approval workflows for these client groups, helping ensure accuracy, consistency, and timely execution so the HRBP can focus on strategic advising, senior leader support, and culture integration in a post‑merger environment.
Position Overview
The Specialist, HRBP – HR & IT Support, provides hands‑on support across HR operations, reporting, employee lifecycle processes, and cross‑functional coordination for the North America HR and IT populations.
This role reports solid line into the Senior Manager overseeing the Employee Contact Center (ECC) and operates with a dotted‑line relationship to the Senior Manager, HRBP supporting North America HR and IT. Day‑to‑day work is aligned to the HRBP’s priorities and client needs, while workload management, performance management, and escalation sit within the HR Ops/ECC reporting structure.
The role focuses on executing defined processes, preparing data and materials, coordinating logistics, and tracking work in progress within established priorities and guidance.
Core Responsibilities:
Data, Reporting, and Insights
-
Prepare, validate, and maintain HR data across systems and recurring reports for NA HR and NA IT populations using established templates and processes.
-
Run standard HR reporting,g including headcount, attrition, DEI metrics, promotions, and organizational chang.es
-
Identify and escalate data discrepancies or issues for review
-
Prepare Excel summaries and leadership‑ready views based on defined reporting standards
-
Update and maintain PowerPoint slides for monthly, quarterly, and ad hoc updates
-
Partner with HRIS and analytics teams to resolve data issues and improve report consistency
HR Process Execution and Tracking
-
Support execution of recurring HR processes such as performance cycles, merit planning support, audits, and organizational changes for HR and IT client groups
-
Track timelines, inputs, approvals, and dependencies for assigned processes
-
Maintain trackers and status updates and flag risks or issues. lays
Requisition and Promotion Process Support
-
Coordinate the requisition approval process for HR and IT roles in alignment with established guidelines and approval guard. rails
-
Review requisition requests for completeness, required documentation, and alignment to standard criteria before routing for approval. proval
-
Track requisition status, approvals, and changes, and maintain accuracy. records
-
Support the promotion approval process by validating required inputs, documentation, and timing against established standards.
-
Route promotion requests through appropriate approval channels and track outcomes.
-
Escalate exceptions or potential misalignment with guidelines to the HRBP for review.
Onboarding and Offboarding Support
-
Coordinate onboarding and offboarding activities for HR and IT employees in partnership with HR Ops, IT, and managers.
-
Schedule meet and greets, orientation sessions, and key stakeholder introductions
-
Coordinate equipment and system access requests with IT and the relevant partner.s
-
Support offboarding logistics, including equipment return coordination, system access removal requests, and documentation.n
-
Schedule and administer exit interviews and ensure feedback is documented and routed appropriately
HRBP Enablement and Case Support
-
Prepare data, documentation, and timelines to support HRBP casework for HR and IT client groups.
-
Draft initial summaries or fact packs based onthe provided direction
-
Ensure records and decisions are documented accurately and consistently
Cross‑Functional Coordination
-
Coordinate with HR COEs, IT partners, and business stakeholders to gather inputs for reporting, onboarding, offboarding, requisitions, promotions, and standard HR processes.
-
Help consolidate information and reduce duplication or rework
-
Maintain shared templates, FAQs, and standard operating materials used across HR and IT populations
Continuous Improvement
-
Maintain trackers, templates, and checklists for repeatable HR work
-
Suggest opportunities to improve clarity, consistency, or efficiency of existing processes
-
Document process steps and updates as directed
What Success Looks Like
-
Data and materials are accurate and prepared according to established standards.
-
Requisition and promotion requests for HR and IT roles are routed efficiently and documented consistently.y
-
Onboarding and offboarding activities are coordinated smoothly and completed on time.
-
Leadership materials are largely complete before HRBP review
-
Assigned work is delivered on time with minimal rework
-
The HRBP spends less time on administrative coordination, approvals tracking, and logistics