Specialist Business Governance Analytics (Emirati Hire Only)

Key Accountabilities

• Analyze business sales activity to detect internal policy or TDRA compliance breaches, document incidents, investigate root causes, and recommend control improvements in collaboration with governance leads.
• Develop and enhance governance dashboards and reporting tools, improving visibility of compliance performance, reducing manual reporting effort, and supporting data-driven decision-making.
• Prepare, validate, and support the submission of governance reports to TDRA and internal stakeholders, ensuring accuracy, completeness, and alignment with regulatory expectations.
• Support the implementation of temporary workaround actions, helping mitigate regulatory risks or gaps while sustainable solutions are being developed.
• Collaborate with governance, compliance, risk, and data teams to ensure consistent, reliable inputs into reporting processes and ongoing alignment on compliance metrics.
• Track trends in governance data, highlight recurring issues, and generate insights to support early risk detection and governance optimization initiatives.

Qualifications, experience, skills and competencies

Qualifications

• Bachelor’s degree in Business Analytics, Risk Management, or Telecommunications.

Experience

• 4–6 years of experience in compliance analytics, regulatory reporting, or governance functions.
• Strong understanding of TDRA reporting expectations and business channel compliance risks.
• Proficiency in data visualization and reporting platforms (e.g., Power BI, Excel, Tableau)

Skills

• Solid grasp of regulatory reporting requirements and sales governance indicators.
• Strong analytical and problem-solving skills.
• High attention to detail in report preparation and validation.
• Effective communicator with ability to turn data into actionable insights.
• Skilled in dashboard design and reporting automation.
• Proactive approach to identifying trends and risks before escalation.

Competencies

Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.

• Think strategically (Level 1 of 5)
• Achieve tangible results (Level 1 of 5)
• Lead breakthrough change (Level 1 of 5)
• Exceed customer expectations (Level 1 of 5)
• Nurture, Inspire and Motivate (Level 1 of 5)
• Target win-win outcomes (Level 1 of 5)