Specialist, Entertainment Activities Schedule Admin Youth Support

This position is on – site in our Royal Caribbean Headquarters Miami 1050

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

The Royal Caribbean Group’s Entertainment Team has an exciting career opportunity for a full-time Specialist Entertainment Activities Schedule Admin Youth Support reporting to our Senior Manager Adventure Ocean & Family Strategic Operations

Position Overview

The core function of this role would assist all scheduling specialists and entertainment activities casting specialist and senior specilialist with necessary database and document retention for all front of house Entertainmnent activities scheduling positions 1800+ This position is critical in allowing the schedulers to be able to curate teams by taking the administrative duties from them to be able to build the perfect demographic and complex shipboard teams

• Sports Staff – iFLY and Traveling iFLY Trainer in E1 (JD Edwards) and assisting with staff projections when needed
Will have an understanding and access to TMS (Technical Management System) for Entertainment Activities Positions for projection and contract offers
Be able to cover the scheduling and casting team in their duties when needed (for vacation extended time off weekend or holiday coverage
• etc)
• Responsible for booking all manager handover cabins through the EMS (Entertainment Management System) and/or ECC cabin request
Will be point of contact for mass email influx of fleet communication via the Entertainment Activities Scheduling inbox
• Responsible to check the email inbox daily and distribute inquiries to pertinent schedulers for follow up
Responsible for entering necessary Fleet Visitor Requests for incoming shipboard Adventure Ocean Managers and Sports Managers (including Traveling Managers) via the FVR system
Support with FVR needs for vendor and shoreside Youth
• Familiy & Sports team
This role will submit travel requests where needed via Crew Travel for manager flight / hotel request and will facilitate flight requests via Concur for Youth and Sports vendors without Concur access
Responsible for creating and updating Standard Operating Procedures (SOPs) and SQM for the Youth Family and Sports team as it pertains to all Policies
• Procedures and be able to update and submit SQM updates in the system
Assist Youth Family and Sports team with Homeport sharepoint updates for Youth & Sports pages with pertinent information as needed
Responsible for new vendor set ups for the Youth
• Family & Sports Team via the APEX system
Working along side and be able to assist the schedulers: Specialist Entertainment Scheduler – Youth Specialist Ent Scheduler – Sports Senior Specialist Ent Act Casting & Recruitment and Specialist Ent Activities Casting & Recruitment
Compile various staffing level reports and submissions as needed by the Youth Family and Sports team such as: Kronos reporting par level reports seasonal par level requests par level increase requests newbuild or revite par level adjustments
• etc
Travel and attend recruitment
• job sourcing fairs at colleges and HR events to attract talent for all 480 front-of-house teams as needed to support the Ent Activities Casting and Recruitment team

Performs other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management

Qualifications and Education

• Bachelor’s degree in business administration or related field from an accredited college or university preferred
Two or more years of experience in one or more of the following functions: work force planning scheduling recruitment operations and/or logistics services preferred
• Casting and recruitment experience desirable
• Excellent interpersonal and communication skills while being able to multitask and problem solve
• Proficient written and verbal communication skills
Computer skills required: knowledge of Microsoft office suite Excel Word Power Point Outlook Teams One Drive Sharepoint Smartsheet TMS - Technical Management System internal scheduling tool
• E1 and more

Financial Responsibilities

Participates in development and operational oversight of annual recruiting budget (480 Employee Education)