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Specialist, Operations & Supply Chain-Contract

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***This is a contract position with the potential for conversion to full-time employment based on individual performance and organizational needs. The contract term is anticipated to last up to 90 days; however, the duration is subject to change at the company’s discretion.***

This role ensures accurate production recording in D365, drives reporting and analysis through Power BI and Excel, and supports system maintenance to enable efficient operations. The Specialist partners closely with supervisors, planners, and managers to troubleshoot issues, prepare presentations, and provide decision-making insights. This position requires analytical skills, ERP system experience and the ability to collaborate across departments to improve visibility, efficiency, and execution.

Job Responsibilities:

  • Finalize and validate daily production entries in D365 to ensure complete and accurate system data.
  • Monitor production recording exceptions, investigate root causes, and drive corrective actions with operations supervisors.
  • Act as a D365 super user, providing frontline troubleshooting, developing job aids, and training staff to ensure consistent system usage.
  • Assist with master data setup and maintenance, including the creation of new part numbers, BOMs, and routings as required.
  • Partner with Production Supervisors to capture real-time data on downtime, scrap, and output, ensuring alignment between shop floor reporting and system entries.
  • Follow up on unresolved data gaps or discrepancies, escalating to the Sr. Manager, Supply Chain when systemic issues are identified.
  • Support shop floor visibility initiatives by compiling and distributing production KPIs (through posters, dashboards, or electronic displays).
  • Provide timely updates to operations leadership on material availability, delayed POs, or system bottlenecks impacting production schedules.
  • Track purchase orders through the approval workflow; follow up on delays or escalations and provide visibility to leadership.
  • Maintain active communication with suppliers, planners, and buyers to resolve past due POs, shipment delays, or discrepancies.
  • Provide analysis of supplier performance, including lead times, OTIF (On Time, In Full), and quality metrics.
  • Assist in preparing supplier scorecards and business review presentations to support supplier development and negotiations.
  • Gather, analyze, and upload data into Power BI to produce dashboards on production, supply chain, and operational KPIs.
  • Create professional, executive-ready presentations (PowerPoint) summarizing performance, trends, and improvement opportunities for senior leadership reviews.
  • Help analyze freight costs, material usage trends, and inventory levels to identify cost-saving opportunities and efficiency improvements.
  • Support the Sr. Manager, Supply Chain in preparing materials for planning, internal audits, and executive-level reviews.
  • Participate in cross-functional continuous improvement projects focused on increasing OEE, reducing downtime, and improving data reliability.
  • Partner with production and supply chain leadership to ensure compliance with company policies and external audit requirements.
  • Perform other duties and responsibilities as assigned or required.
Skills / Experience / Education Requirements:
  • Bachelor’s or Associate’s Degree in Supply Chain, Business, Industrial Engineering, or related field and 3–5 years of experience in a related supply chain and/or operations support role.
  • Proficiency in Microsoft Office applications, with advanced skills in Excel (pivot tables, Power Query, VLOOKUP, formulas) and PowerPoint.
  • Experience with ERP systems (Microsoft Dynamics D365 strongly preferred); ERP implementation experience a plus.
  • Strong analytical and problem-solving skills with the ability to interpret complex data sets.
  • Excellent organizational and follow-up skills with the ability to manage multiple priorities.
  • Effective communication and collaboration skills to work with leadership and cross-functional teams.
  • Continuous improvement mindset; Lean Six Sigma or APICS CPIM certification preferred.
  • Strong communication and collaboration skills to work effectively within the location and with cross-functional teams.
  • Detail-oriented with the ability to manage multiple priorities and meet deadlines.

PHYSICAL DEMANDS / WORK ENVIRONMENT:

  • Office-based with frequent collaboration on the plant floor.
  • Standard business hours with flexibility to adjust based on workload and market demands.


At Samuel Packaging Systems Group, we are committed to providing our customers with innovative, high quality, cost-effective packaging systems, supplies and solutions. Our technical expertise takes customers’ packaging and unitizing requirements from the initial concept to advanced CAD engineering through to fabrication, installation and maintenance. Our comprehensive in-house research and engineering capabilities, modern manufacturing plants and responsive customer service teams provides customers complete packaging and unitizing solutions.

At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 170 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work. If you’re seeking a dynamic, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together.

At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and creating an environment that is open and welcoming for everyone.

Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.

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