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Specialist-Registration I
Specialist-Registration I
Job Description
Overview
Position Overview:
This role ensures smooth patient flow from entry to destination while maintaining accuracy and professionalism. Responsibilities include creating accurate financial and demographic records, scheduling appointments, collecting payments, and providing clear communication about hospital policies. You will also answer calls and assist patients and visitors promptly.
Key Responsibilities:
- Greet and check in patients
- Collect copays and verify insurance information
- Schedule and manage multiple appointments
- Answer incoming calls and direct inquiries appropriately
Skills for Success:
- Strong organizational and documentation skills
- Ability to learn and retain information
- Effective communication and knowledge-sharing
- Resourcefulness and problem-solving
- Familiarity with medical office operations (preferred)
Qualifications:
- High School Diploma or GED (required)
- Previous experience in a healthcare setting (preferred)
- Ability to learn medical coding (ICD-10, CPT preferred)
- Knowledge of insurance processes and medical terminology (preferred)
- Basic proficiency in MS Office (Word, Excel, PowerPoint)
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
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