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Specialist, Sales Performance & Analytics

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Key Responsibilities

  • Decision support: Deliver comprehensive, periodic performance reports to guide Sales Management in strategic planning.
  • Real-time monitoring: Track daily sales dashboards, providing timely analysis, insights, and recommendations.
  • Request management: Assign and oversee incoming reporting requests from commercial SPOCs, ensuring accuracy and timely delivery.
  • Cost analysis: Review quarterly franchise OPEX, identify anomalies, and propose cost-control measures.
  • Headcount optimization: Recommend sales workforce allocation based on workload analysis in collaboration with Commercial Planning.
  • Data governance: Define report criteria and filters with the Data Warehouse team to ensure precise data extraction for new products/services.
  • Performance reviews: Present monthly, quarterly, and annual sales reviews, highlighting revenue trends, performance gaps, and actionable insights.
  • ROI modeling: Build and maintain profitability models to evaluate sales channel ROI, supporting leadership in data-driven decisions.

Experience & Qualifications

  • 3–5 years of experience in sales reporting or performance analytics.
  • Background in Fintech or Telecom industries.
  • Strong analytical mindset with expertise in Excel, BI tools, and reporting automation.
  • Excellent stakeholder communication and presentation skills.

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