Specialty Application Analyst

Axia Women's Health is the nation’s largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women’s Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. Learn more at www.axiawh.com.

As a Senior Expanded Care Application Analyst, you will be a part of a collaborative team that is hyper-focused on providing a superior technology environment to our over 100 Care Centers and nearly 2,000 clinical and administrative staff across the Mid-Atlantic and Midwest regions. In this role, you will assist, but not limited to, Clinical Imaging information system environment, Lab

applications, Fertility EMR, interface integrations and other ancillary applications. You will drive

improvements, help us manage medium to large projects, and be an integral part of the broader IT

team as Axia continues to grow across the nation.

• Serve as project manager and lead analyst for medium to large-scale projects and optimization initiatives, ensuring clear documentation and fostering trust and collaboration through professionalism and a positive attitude.
• Oversee escalation processes across teams, ensuring effective communication, accurate documentation, and Knowledge Base updates in collaboration with Service Desk and Training teams.
• Facilitates vendor tracking calls, escalates issues appropriately, and maintains alignment with leadership and key stakeholders.
• Demonstrates advanced technical skills and understanding of all expanded care applications and Axia's business needs.
• Supports and mentors Expanded Care Apps analysts, raises developmental issues and proactively provides tactful, honest, balanced and timely feedback to peers and others.
• Demonstrates advanced technical knowledge of integration technologies (i.e. HL7, APIs, etc.) and seeks opportunities to incorporate new technologies into Axia's platform.
• Owns the design, coordination, and execution of comprehensive test plans for assigned IT projects, ensuring cross-team readiness and alignment with workflow and training objectives.
• Conducts quality reviews of any modifications implemented in production that may have an impact.
• Facilitates the development and implementation of cross-training initiatives, including the Service Desk Shadowing curriculum and other related programs.
• Demonstrates strong application build experience, including design, configuration, and deployment of system solutions.

Qualities & Skills:

• Demonstrated ability to build strong relationships with diverse stakeholders, manage competing priorities, and delivering project on time and within scope in a dynamic healthcare environment.
• Skilled at analyzing multifaceted technical challenges, making sound decisions under pressure, and implementing innovative solutions that align with organizational goals.
• Ability to convey complex technical concepts clearly and persuasively to both technical and non-technical audiences through written documentation and verbal communication.
• Proven track record of fostering collaboration across cross-functional teams, promoting knowledge sharing, and driving consensus to achieve successful outcomes.
• Led the end-to-end build and configuration of applications, ensuring alignment with business and clinical workflows.
• Participation in an on-call rotation (including nights, weekends, and upgrade testing).
• Ability to travel up to 20% as needed.

Preferred:

• Knowledge of Orchard products, Studycast, eClinicalWorks, Artisan, or Corepoint.
• Understanding of HL7 for healthcare data exchange and HL7 messaging protocols.
• Working knowledge of healthcare interface technologies and their functional roles in system integration and data exchange.
• Experience with DICOM-compliant systems and troubleshooting imaging data exchange issues.

Education & Experience:

• BA or BS degree or equivalent blend of education and experience.
• Minimum of 3 years of Healthcare IS experience, preferably with in-depth knowledge of an array of healthcare applications.
• Knowledge of HL7 and DICOM
• Experience with Interface engines and SQL, a plus.

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Benefits:

• Full time benefit-eligibility with benefits beginning the first of the month after starting and choice of multiple medical insurance plans to best meet your needs
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more
• 401(k) contribution option with employer match after one year
• Generous PTO offering with additional time off for volunteering
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short-term and long-term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regard to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.