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Specialty Transport Supervisor
SUMMARY:
The Specialty Transport Supervisor is responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, working shifts on an ambulance, as well as other operational support functions as assigned by the Operations Manager or Director of Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ensure maintenance of quality field operations through daily contact, oversight, and communication, through evaluation of field employees as well as partnerships with outside agencies.
- Ensure PCR’s and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
- Ensure 100% of operational response exceptions brought forward by patients and third parties are brought to closure with appropriate action.
- Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units.
- Mentor and develop employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and work to facilitate individual and team development that drives positive results.
- Serve on committees with other departments to set policies and generate ideas.
- Attend scheduled meetings as required by leadership.
- Responsible for assisting with developing and maintaining department budgets.
- Prepare reports and manage projects, as assigned by Operations Manager or Director of Operations.
- Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
- Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
- Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
- Implement and enforce company policies and standards.
- Perform any other duties including field employee duties as needed.
MINIMUM QUALIFICATIONS:
Education/Licensing/Certifications
High school diploma or GED.
Current Oregon State EMT Certification
CPR/BLS.
Some advanced education is preferred.
Experience:
Must be at least 21 years of age
2-years EMS field experience required
1-year FTO or similar teaching / mentoring / leadership experience highly preferred.
Knowledge and Skills:
Must be able to drive an ambulance, wheelchair van and secure ambulatory vehicle and have a driving record in compliance with ComTrans policy regarding insurability.
Microsoft office experience.
Thorough knowledge of system status management.
Effective oral and written and Interpersonal communication skills.
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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