Springhill Suites Pittsburgh Monroeville - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

SpringHill Suites Pittsburgh Monroeville is conveniently located off of Interstate 376 and the Pennsylvania Turnpike, offers stylish studio suites with 25 percent more space than a standard hotel room. Each suite is equipped with a mini-refrigerator, microwave, coffee maker and 37-inch LCD television. For business travelers, a work desk and ergonomic chair provide the perfect work atmosphere, along with free high-speed Internet connections to enable guests to work in the privacy of their own suite. Guests can start their day off right with our complimentary breakfast buffet. A short drive can take travelers to many destinations, whether they are here on business with Philips, Alcoa, UPMC or many other local companies, or for pleasure and would like to shop at the Monroeville Mall, enjoy some thrill rides at Kennywood Park, splash away the day at Sandcastle Water Park or enjoy nature's animals at the Pittsburgh Zoo and PPG Aquarium.

Application deadline for Colorado positions: