SQA Analyst

Islamabad, Pakistan

About Contour

Contour Software

has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division:

Ibcos Computers Ltd is the UK’s leading provider of Dealership Management Software to the Agricultural, Construction and Ground Care industries. We help Dealers manage all areas of their business operations from parts and service, through to sales and finance, with innovative solutions to achieve their business objectives.

The Position
To be a QA Analyst as a member of the Data and Reporting team, to take ownership of QA activities throughout the full life cycle of the development process. Ensures the data quality (accuracy, completeness, and reliability) across the organisation’s systems and analytics platforms. This role is responsible for designing, implementing, and maintaining robust data quality frameworks, proactively identifying issues, and collaborating within cross-functional teams to ensure business decisions are based on trusted data.

The successful hire will be located and work out of the Contour Software Islamabad office, working as part of the resource-centre team, as an extension of the division-based R&D department.

Key Responsibilities

Provide guidance to the Data and Reporting team on QA practices
Ensure the output of the Data and Reporting team reaches the desired level of quality.
Develop and maintain comprehensive test plans, test cases, and validation scripts for datasets, reports, and dashboards.
Lead data validation, regression, and functional testing across data pipelines, ETL processes, and reporting systems.
Design and implement automated data quality checks and monitoring processes.
Document defects, inconsistencies, and anomalies, and follow up with relevant teams.
Perform root cause analysis of recurring data issues and implement preventive measures.
Work with analysts to improve data architecture and transformation processes. Track and report on recurring data quality issues.
Track and report on data quality metrics, highlighting trends and recommending improvements.

Required Qualifications & Skills

Essential:

Bachelor’s degree in data science, Computer Science, Statistics, Information Systems, or a related field.
1–2 years of hands-on experience in a QA or software testing role, preferably within data integration, data migration, or reporting projects.
Proficiency in using API testing tools.
Strong understanding of data governance principles and best practices.
Demonstrated experience in data profiling, root cause analysis, and automation of QA processes.
Proven track record of improving data quality processes in a production environment.

Desirable:

Familiarity with ETL platforms and data pipeline validation.
Hands-on experience with Cypress for automated testing.
Working knowledge of Power BI for reporting validation.
Exposure to Apache NiFi or similar data flow tools.

Additional Attributes:

Ability to collaborate effectively across cross-functional teams.
Attention to detail and a commitment to data quality.
Strong analytical and problem-solving skills.

Suitable for Someone Who…

Enjoys spotting errors and inconsistencies in data and reports.
Has a strong eye for detail and a methodical approach to problem-solving.
Likes collaborating with technical and non-technical stakeholders.
Takes personal responsibility for the quality of the data and tests in their assigned area, and sees issues through to resolution, while continuously growing their skills toward automation and analytics.
Thrives in environments where accuracy and reliability matter.
Experienced in cross-functional collaboration and proactive problem-solving.
Enjoys working collaboratively to communicate tasks, blockers, and resolutions.

Competencies

Attention to Detail – Detects anomalies others might miss.
Analytical Thinking – Understands data relationships and patterns.
Communication Skills – Clearly explains data quality issues to technical and business teams.
Advanced Technical Proficiency – Comfortable running SQL queries and using reporting tools.
Time Management – Prioritizes tasks in line with project timelines.
Curiosity – Naturally investigates the “why” behind data anomalies.
Process Improvement – Continuously identifies and implements enhancements to data QA workflows for greater efficiency and accuracy.
Quality Metrics Tracking – Defines, monitors, and reports on key data quality indicators to measure and improve performance over time.

Exciting Benefits we offer:

Market-leading Salary
Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan [Tenured Employees Only]
Life Benefit
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

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