SQA Analyst

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division

Jonas Gladstone (a division of Constellation Software Inc) is providing innovative Leisure Management Software to customers across the UK and Ireland. At Gladstone, we pride ourselves in understanding and interpreting the leisure industry’s ever-changing needs. We deliver state-of-the-art solutions to leisure centres, trusts and private leisure clubs.

The Position

We are seeking a motivated and experienced SQA Analyst to join our team with experience in AI-driven testing. The hired individual will play a crucial role in ensuring the quality and reliability of products through manual and automated testing. As part of an agile/scrum team, and collaborate closely with developers, product managers, and other stakeholders to deliver high-quality software solutions.

The selected individual will work in the Contour Software Karachi office, working as part of the resource-center team, as an extension of the onshore R&D team.

Responsibilities

• Design, develop, and maintain automated tests for web applications using Playwright
• Create and execute automated API tests
• Use AI-assisted tools to help generate, enhance, or maintain automated test cases
• Contribute to automated regression and end-to-end test suites
• Work with developers to understand features and define test scenarios
• Identify gaps in test coverage and propose improvements
• Integrate automated tests into CI/CD pipelines
• Investigate test failures and raise clear, actionable defects
• Maintain test documentation and contribute to QA best practices
  
  

Required Skills

• 2–4 years’ experience as a QA Engineer or QA Automation Engineer
• Strong hands-on experience with Playwright for web test automation
• Experience with AI-based test generation, self-healing tests, or test analytics
• Solid experience testing APIs using automated approaches
• Practical experience using AI tools to assist with test creation or optimisation
• Good understanding of:
• Test automation principles and frameworks
• Web technologies (HTTP, JSON, browser behaviour)
• Experience with JavaScript or TypeScript.
• Familiarity with CI/CD pipelines
• Comfortable working in an Agile / Scrum environment
• Excellent oral and written communication skills in English
  
  

Nice to Have

• Knowledge of performance or load testing for APIs using JMeter
• Experience testing complex user workflows
• Exposure to cloud platforms (Azure)
  
  

What Success Looks Like

• Reliable automated test coverage for key user journeys and APIs
• AI-assisted testing to reduce manual effort and maintenance
• Defects are identified early and communicated clearly
• QA is seen as a proactive contributor to product quality
  
  

Exciting Benefits We Offer

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.