Sr. AD, AI Content/HPRC Products

The Sr. AD, AI Content/HPRC Products manages BI HP’s overall structure, framework/governance of AI Content/HPRC products and corresponding processes across the portfolio. S/he supports multiple customer groups and/or therapeutic areas and will be an expert in AI Content/HPRC products will have a broad understanding of the pharmaceutical industry and a deep familiarity with AI technologies. This position manages the development, execution, and implementation of compelling AI driven content strategies. Through the utilization of AI capabilities, the Sr. AD will identify and implement BI 1 Content roadmap which expedites the use of AI, Machine Learning and Agentic AI technologies and fosters content auto-tagging, atomic content creation, content hyper-personalization, content automation and production. The Sr. AD must excel at working with cross-functional teams in HP Operations, Brand Marketing, agency partners, Corporate and IT in forming an end-to-end Agentic AI content strategy that enhances customer experience and establishes the KPI’s that demonstrate this impact, through thought leadership, proven expertise and consideration.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

Duties & Responsibilities

• As a change agent, accelerate shift to AI Content product by collaborating across HP Ops and Marketing leadership team to evaluate business need, collect stakeholder input, and design solutions that meet the customer need in a multi-workstream environment; Provide inputs to the Training & Communications team for optimal adoption; Simplify operational complexities, challenge status quo, explore the art of the possible.
• Create 1Content roadmap based on Artificial Intelligence (AI), Machine Learning and Agentic AI systems.
• Implement an overall governance approach to content auto-tagging, atomic content creation, content hyper-personalization, automated FDA submission, utilization of AI capabilities in NTA processes and content automation/production.
• Seek, launch, and lead proof of concepts with innovative technology solutions supporting content automation, as well as being able to capture/interpret user requirements, user stories, and identifying minimal viable products in Agile methodology. Once POC’s are proven positive, being able to scale up for a full content automation roll out which can include integration with existing enterprise content management systems.
• Establish, routinely track and communicate Key Performance Indicators (KPI’s) that demonstrate benefits of AI (i.e. reduce reviewer/stakeholder effort, improved speed to market, etc.)
• Drive continuous improvement collaboratively for AI Content/HPRC Products by developing, socializing, and executing action plans to improve speed to market, reduce operational costs and enhance customer experience. Author any new changes to departmental guidelines based on the results of continuous process improvements. Identify departmental best practices that can be shared across the therapeutic teams, ensuring consistency of approach.

Requirements

• Bachelor’s Degree required; MBA preferred.
• 7 years experience in a Pharmaceutical Sales/Marketing/Market Access/Medical and/or agency organization with a solid understanding of AI content products strategy.
• 3 years of AI content management experience and/or knowledge of content automation/MLR technology landscape highly preferred.
• 3-5 years demonstrated leadership abilities leading cross-functional teams, coaching/mentoring individuals and/or equivalent experiences required.
• Demonstrated strong communication, organizational, time management, ability to facilitate, attention to detail, and process/systems skills required.
• Demonstrated relationship management, influencing abilities, ability in conflict management and negotiation required.
• History of successful performance through fast and focused execution, strategic thinking, and ability to foster a collaborative environment.
• Demonstrated track record in continuous process improvements and sharing of best practices.
• Strong understanding of agile approach to capability development.
• Strong system and technology platform knowledge.
• Lean Six Sigma Green Belt Certification is highly preferred
• Strong interpersonal abilities.
• Ability to manage multiple projects at the same time.
• Functional competencies: analytical skills, business orientation, influencing skills.