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Sr. AR Caller

India

Sr Accounts Receivables Associate

About the Company

ZapTech Pvt. Ltd. is an ISO-certified BPO & KPO service provider specializing in USA Accounts Receivable Management (ARM). We deliver high-quality solutions to global clients and foster a performance-driven culture where talent thrives.

Job Summary

We are hiring Sr Accounts Receivables Associates to join our growing team in Pune. This is an excellent opportunity for BBA or B.Com graduates (freshers or up to 1 year of experience) to gain international exposure and build a career in the high-demand ARM industry.

Key Responsibilities

  • Handle outbound/inbound calls related to accounts receivable
  • Perform account reconciliations and basic calculations
  • Conduct internet research for account verification
  • Negotiate payment resolutions and handle objections
  • Maintain accurate records and follow process guidelines
  • Adapt to frequent changes in client requirements

Qualifications

  • BBA or B.Com graduate (any stream)
  • Freshers or up to 12 months of experience
  • Comfortable working night shifts (US process)
  • Strong verbal English communication skills
  • Basic computer and MS Office proficiency
  • Ability to work under pressure and meet performance targets

Skills

  • Active listening and customer service
  • Negotiation and objection handling
  • Internet research and data entry
  • Adaptability and stress management
  • Team collaboration and time management

Benefits

  • 2 Fixed Week-Offs
  • Cab and Meal provided
  • Unlimited Incentives
  • Continuous learning and career growth opportunities

Job Type

Full-time | Night Shift | On-site (Pune)

Location

Amanora Chambers, 4th Floor, Office No. 406 & 407, Amanora Town Centre, Hadapsar, Pune – 411028, Maharashtra

How to Apply

Send your resume to talenthunt@zaptech.com or call 8788118968 Visit www.zaptech.co.in for more information.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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