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At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Collects accounts receivable in accordance with terms of global contracts and department objectives.
Creates and maintains necessary standard process documentation for each key account.
Reconciles outstanding accounts receivable balances to customer account documentation.
Analyses customer billing processes to identify root cause of billing discrepancies and develops a process improvement and LEAN plan for internal and external contacts.
Participates in periodic reviews with immediate supervisor or region financial services manager of assigned accounts receivable portfolio, assigns goals and objectives, and takes necessary action to improve performance.
Conducts regular review of party aging to ensure accounts are loaded with correct payment terms, billing method, and collector assignment.
Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts.
Prepare required reports for sales and branch visibility in order to monitor performance, including payment trends, disputes, and invoices to accrue.
Educates branch employees, operations, sales, and customers on specific account billing requirements per contractual agreements.
Monitors billing activity to confirm compliance or obtain action to remediate non-compliance.
Makes recommendations for customer credit limits, including branch level accounts for global customers.
Reviews orders on credit suspension to prevent delay shipments and makes independent decisions to release orders on credit hold or escalate higher-risk customers to supervisor.
Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - FinanceCertifications
Accounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoftRequired Skills
Accounting, Accounts Payable Process, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Cash Application, Collections Analytics, Collections Management, Credit Risk Management, SAP OverviewLanguage
EnglishLanguage Proficiency -
Advanced - C1Additional Job Location -
Job Type
RegularMaster Skill List -
F&A - I2CRemote Type -
RemoteWork Shift -
Day Job (United States of America)The approximate annual base compensation range for this position is:
31,200 to 39,000 USDThe actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
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