Sr. Business Manager, Ring Supply Chain and Operations

Sr. Business Manager, Ring Supply Chain and Operations

Ring is seeking a highly driven and strategic Senior Business Manager to join our growing Business Management team in Taipei. This role will serve as a key business leader driving Contract Manufacturer (CM) partnership management, program-level sourcing strategy, and commercial negotiation for Ring's expanding smart home product portfolio.

As part of the OEM Business Management function, you will be responsible for leading CM engagement across the full lifecycle-from selection and contracting to ongoing performance management and strategic optimization. This position requires close collaboration with global stakeholders across Product, Operations, Supply Chain, Finance, Legal, and Engineering to ensure alignment on business priorities, cost competitiveness, and operational readiness.

The ideal candidate is a fast learner with strong adaptability, capable of navigating dynamic business environments and making sound strategic decisions. You possess excellent communication and analytical skills, thrive in cross functional collaboration, and bring a data driven, strategic mindset to managing complex manufacturing partnerships.

Key job responsibilities

• Lead end to end Contract Manufacturer (CM) management, including selection, evaluation, and long term partnership development.
• Conduct RFQs, commercial and technical evaluations, and drive competitive sourcing strategies that support Ring's business and product goals.
• Negotiate and manage commercial terms, including contract terms, MAV, NRE costs, and other key manufacturing agreements.
• Develop and execute manufacturing and sourcing strategies aligned with product roadmap, cost targets, and supply chain resilience.
• Serve as the primary business interface between CMs and internal global teams-translating technical, design, and supply chain requirements into executable manufacturing plans.
• Collaborate closely with stakeholders from global functions (Product, Operations, Procurement, SQM, and Legal) to ensure alignment, drive timely decisions, and resolve issues proactively.
• Deliver structured, concise communication and executive level updates to influence senior stakeholders and guide business decisions.
• Continuously analyze market dynamics, cost trends, and CM capabilities to inform strategic planning and risk mitigation.

A day in the life

As a Senior Business Manager based in Taipei, you will start your day by reviewing updates from your global counterparts-typically from U.S. and Asia based teams-including program status, open issues, and supplier performance. Early hours are often spent coordinating with local Contract Manufacturers to follow up on key deliverables, clarify technical or commercial topics, and ensure alignment on schedule and readiness milestones.

Late morning to midday may involve cross functional syncs with Operations, Supply Chain, and Engineering teams to review build plans, cost structures, and sourcing strategies. You'll evaluate ongoing RFQs, validate NRE and MAV proposals, and prepare recommendations or negotiation plans for upcoming business reviews.

Afternoons are commonly focused on strategic work and communications-drafting executive updates, preparing data driven analyses, and aligning with global business management, product, and procurement teams. You'll often engage in discussions to assess manufacturing risks, propose mitigations, and ensure business decisions reflect both operational realities and long term strategic priorities.

Throughout the day, you'll act as the central coordinator bridging local suppliers, regional teams, and global leadership-driving clarity, momentum, and accountability across time zones. The ability to think critically, communicate precisely, and adapt quickly to changing priorities defines success in this role.

About the team

The Ring Business Management function acts as the strategic interface between Ring and its global manufacturing and suppliers ecosystem. Based across key global hubs, the team leads CM selection, contract negotiation, cost strategy, and operational readiness. Working closely with Product, Operations, and Supply Chain teams, we ensure Ring's products are delivered with excellence, efficiency, and innovation-bringing leading smart home technology to millions of customers worldwide.

Basic Qualifications

• 5+ years of program, project or product management, or leading product implementation experience
• 8+ years of related industry experience
• 8+ years of high volume manufacturing operations or sourcing environments experience
• Bachelor's degree in Supply Chain, Business, Engineering, or a related field
• Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
• Experience in high volume manufacturing operations or sourcing environments
• Experience with Continuous Improvement and Six Sigma methodologies
• Experience in global supply chain management, managing cross functional teams in a fast paced consumer electronics product company
• Experience in program, project or product management, or leading product implementation
• Knowledge of basic supply agreement construction and key contracting provisions/requirements

Preferred Qualifications

• Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience in data centers, infrastructure service providers, or related technology companies
• Experience in negotiations with global suppliers with a proven track record in cost reduction
• Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners
• Experience practicing best in class procurement processes (category management, benchmarking, should cost models, RFX, reverse auction, contracting, or equivalent)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.