Sr. Content Manager

WE'RE LUMA HEALTH.

Needing healthcare can be hard — getting care shouldn't be.

We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.

So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.

Sr. Content Manager

Location: Remote (US)
Department: Marketing
Reports To: Director, Brand and Communications

Overview

Luma Health is growing the content engine behind a category-defining company. We are looking for a Senior Content Manager who can both strategize and execute.

This role is for someone who loves investigating a great story, crafting a compelling message, brainstorming new ways to represent a concept, and checking off your to-do list. It is a great fit if you enjoy shaping narratives and also rolling up your sleeves to produce high-quality content at speed. You will help turn strategy into execution across case studies, website pages, sales assets, event presentations, blogs, and unique content like podcasts and demand-drivers.

You will report to the Director of Brand and Communications and act as a true right-hand partner. You will help scale output, challenge assumptions, and keep the content machine running without sacrificing quality or clarity.

It's a role for someone who wants ownership, accountability, and impact.

What YOU will do at Luma Health:

Content Strategy and Execution (Primary Focus)

• Translate brand and narrative strategy into a steady drumbeat of high-quality content across formats and channels
• Partner closely with the Director of Brand and Communications to plan, execute, and evolve the content calendar
• Balance long-form, high-effort work with fast-turn, tactical execution without losing momentum
• Actively challenge content direction when needed, bringing POVs, structure, and alternatives to the table

Core Content Production

You will personally create and own a significant volume of content, including:

• Blogs, articles, and thought leadership pieces
• Case studies and customer stories, including updates as new data becomes available
• Website page copy and iterative improvements to existing pages
• Sales enablement content such as slides, one-pagers, and speaker presentations
• Event content including talk tracks, decks, and supporting materials
• Creative new content formats that reuse and remix existing assets

This role requires comfort with execution work like drafting, editing, formatting, repurposing, and revising content quickly to a high bar.

Customer Stories and Proof

• Learn how to work with customer data and reporting tools to update case studies with credible metrics
• Partner with Product Marketing and Customer Marketing to turn workflows and outcomes into compelling stories
• Create customer narratives that can be reused across web, sales, and events

Podcast and Long-Form Content Engine

• Support and scale podcast production by assisting with content creation, editing, and publishing workflows
• Create companion assets such as blogs, social graphics, clips, summaries, and discussion guides
• Upload and manage content across platforms including YouTube, Spotify, and Apple Podcasts
• Coordinate promotion with speakers and internal teams to extend reach and lifespan
• Help systematize how long-form content turns into many smaller, reusable pieces

Cross-Functional Collaboration

• Work closely with Product Marketing on product blogs, infographics, and supporting content
• Collaborate with Events and Demand teams to ensure content aligns with campaigns and moments that matter
• Take feedback well, incorporate it quickly, and keep projects moving without hand-holding

What Success Looks Like

This role is measured by output, quality, and impact to revenue.

• Content production scales meaningfully
• Podcast content becomes easier to produce, easier to reuse, and more impactful
• Case studies and customer stories stay fresh, credible, and relevant
• Website and sales content improve over time through iteration, not one-off rewrites
  The Director of Brand and Communications gains time and space to focus on PR, speaking, and higher-leverage work
• Content consistently supports campaigns, events, and sales motions without last-minute scrambling

Who You Are

• Comfortable owning work end-to-end, from blank page to final publication
• Enjoy structure, lists, checklists, and finishing things
• Have strong editorial instincts and are not precious about your first draft
• Can push back thoughtfully and constructively when something is unclear or weak
• Care about clarity, accuracy, and usefulness more than cleverness
• Energized by volume and momentum, not overwhelmed by it
• Have strong writing skills and an ability to craft a compelling message for a specific audience (marketing degree not required)
• Detail-oriented with strong quality standards. You create strong initial drafts and shudder to think of ChatGPT-written term papers.
• Passionate about learning and finding an interesting story. Whether it's an angle that will be interesting to a specific audience or a fresh look at a customer's initiatives, you enjoy creating content that will hook your readers.
• Able to work both independently and collaboratively. Willing to learn, follow, and suggest improvements to processes.
• Organized and motivated team player with a positive attitude.

What You Bring

• 4 to 7 years of experience in content marketing, editorial, or brand marketing
• Excellent writing and editing skills across formats
• Experience working with customer stories, product content, or B2B SaaS messaging
• Comfort juggling multiple projects with different timelines and stakeholders
  Willingness to learn healthcare concepts and translate complexity into clarity
Familiarity with tools like Google Docs, project management software, CMS platforms, and basic design or video workflows is a plus

Why This Role Matters

This role exists to make our storytelling sharper, our output higher, and our content more reusable across the business. If you want to help build a real content engine and are willing to do the work that makes that possible, this role will give you ownership, trust, and room to grow.

We Take Care of You!

• Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
• Flexible Time Off
• Wellness Programs
• Discounted Perks
• 401(k) and Company Equity

Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)

Pay Range: $100,000-110,000

Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.

Come join us if you want to make a difference in health care.

Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io"; email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to careers@lumahealth.io.