Sr. Ecomm Executive / Asst. Ecomm Manager

We are looking for an Sr. Ecom Executive / Asst. Ecom Manager to own and scale the online business.

This role is responsible for end-to-end on-site management, commercial performance, and growth initiatives, with a clear focus on building Gait into a leading electronics destination in the region.

Key Responsibilities Business & Growth Ownership

• Own overall performance of both storefronts including revenue, conversion and AOV
• Identify growth opportunities and drive initiatives to scale the digital business
• Continuously improve performance through data-driven decisions
• Own complete on-site experience including homepage, categories, & product pages
• Manage catalogue quality, ensuring products are live with accurate data & images
• Drive merchandising, product visibility, and customer journey optimization
• Plan and execute sale events, campaigns, and promotional activities
• Drive initiatives such as 2-hr/SameDay/NextDay delivery & other value propositions
• Work on pricing, bundling, and offers to improve competitiveness and conversion

Operations & Execution

• Work closely with warehouse & store teams to ensure stock availability & fulfilment efficiency
• Identify and resolve operational gaps impacting customer experience
• Coordinate with marketing and tech teams to ensure smooth execution of initiatives

Requirements Skills & Capabilities

• Strong understanding of e-comm (conversion, merchandising, funnel)
• Ownership mindset with ability to execute independently
• Analytical thinking with comfort in using data to drive decisions
• Arabic speaker preferred (not mandatory)

What Success Looks Like

• Consistent growth in revenue, conversion rate, and AOV
• Strong on-site experience with clear merchandising and minimal friction
• Successful execution of campaigns and initiatives
• Improved stock availability and reduced lost sales

Basic KPIs will look like:

• Revenue Growth: Month-on-month and year-on-year growth
• Conversion Rate: Continuous improvement in CVR
• AOV Growth: Increase through bundles and upsell
• Catalogue Health: % of products with complete data and images
• Campaign Execution: Timely and error-free launches
• Delivery SLAs: Adoption and performance of 2-hour / same-day delivery