Sr. Epic RTE/Prelude Application Analyst, On-site, Jacksonville, Baptist Medical Center

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Sr. Epic RTE/Prelude Application Analyst, On-site, Jacksonville, Baptist Medical Center

Epic RTE/Prelude Application Analysts also spend time collaborating with cross-functional teams including Clinical Informatics, Patient Access, Revenue Cycle, other Epic application teams, and project managers to support efficient registration, scheduling, and patient intake workflows across the organization. Their week may include team huddles, operational meetings, project discussions, and mentoring sessions with junior analysts and team members.

Throughout the day, analysts work closely with operational leaders and end-users to clarify business requirements, identify workflow pain points, and implement system optimizations that improve both patient and staff experiences. They communicate regularly with registration staff, schedulers, front desk teams, and leadership through various communication methods to support enhancement requests, issue resolution, and project initiatives.

In addition, the analyst will participate in quality assurance, integrated testing, and validation of Epic RTE/Prelude enhancements, upgrades, interfaces, and newly released Epic functionality to ensure system reliability and operational efficiency. This role is also responsible for coordinating projects across Epic applications, supporting best practices, mentoring junior analysts, and developing application-specific enhancements, workflows, and reporting solutions aligned with organizational priorities and patient access initiatives.

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

Sr. Epic RTE/Prelude Application Analyst, you will be responsible for:

• The role leads complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices.
• Provides technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects.
• Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders. Plan, design, develop, validate, test, implement, evaluate, maintain, and provide on-going trouble-shooting and support of comprehensive information system components to meet needs and business requirements. Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability.
• Coordinate projects across applications and develops application specific enhancements and reports in alignment with organizational priorities.
• Provide 24/7 support for applications within accountability.

Experience:

• 1-2 years Project Management Experience Required
• Knowledge of clinical system applications Preferred
• Minimum 2 years of related experience Required
• Experience with Epic RTE/Prelude, including build configuration and implementation preferred
• Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred
• Hybrid background in both clinical and technical domains strongly preferred

Education/Degree Required:

• High School Diploma
• Degree Preferred: Bachelors
• Certifications

• Certified - EPIC Required
• Epic RTE/Prelude preferred
• Academy of Health Information Professionals (AHIP) Preferred

Primary Location:

IT Building - Beach Blvd