Key Responsibilities
- Lead planning and execution of virtual events (Teams, Zoom), including platform setup, run-of-show development, speaker support, live session monitoring, and post-event asset management.
- Coordinate pre-event activities such as vendor management, timeline creation, and compiling photos/site visit notes for use in summaries, presentations, and future planning.
- Serve as the main point-of-contact for internal and external speakers, handling communications, registration, scheduling, on-site logistics, and promotional materials.
- Assist with budget tracking, invoice processing, and reconciliation of event expenses.
- Ensure compliance with brand standards and accessibility requirements across all event materials.
- Collaborate with the Manager, Learning Events, to align event execution with strategic goals and brand expectations.
- Create personalized participant-facing materials (e.g., tailored agendas, breakout recommendations) using advanced Microsoft Office capabilities.
- Support interactive elements such as breakout sessions, networking activities, and engagement tools.
- Monitor and respond to participant inquiries before, during, and after events.
- Integrate AI tools (Copilot, Loop, Viva) to streamline planning, content creation, and data analysis.
- Stay current on emerging technologies and propose new tools or methods to improve team operations and participant engagement.
Additional Expectations
- Deliver presentations in both virtual and in-person settings, representing the team and communicating event plans, outcomes, or insights to stakeholders.
- Perform other duties as assigned that may fall outside the scope of this description, based on evolving team and organizational needs.
- Ability to travel as required to support in-person events, site visits, and team engagements.
Critical Skills for the Position
The ideal candidate must demonstrate exceptional problem-solving skills, maintain composure under pressure, and effectively multitask to ensure smooth operations and success in this role.
Ideal Candidate Profile
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
- Experienced in virtual and in-person event production and stakeholder-facing communications.
- Curious and proactive in exploring AI tools and automation.
- Strong organizational, analytical, and presentation skills.
- Comfortable working in a fast-paced, collaborative environment.
- Able to travel and live within proximity to a major airport.
- 4+ years of relevant experience in event strategy, learning delivery, or program support.