Sr. Executive Admin Assistant

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Job Summary: Candescent is currently searching for a highly motivated and experienced Sr. Executive Administrative Assistant to support our C-Suite and leadership team. Responsible for managing a complex calendar, handling sensitive communications, coordinating travel arrangements, preparing necessary documents, and acting as a gatekeeper to the CRO’s time.

The ideal candidate will be an organized, proactive professional capable of managing their workload and prioritizing tasks in a fast-paced start-up style / private equity environment.

Key Responsibilities:

• Provide comprehensive and proactive support to the CRO, managing an extremely active calendar of appointments, and scheduling meetings and travel arrangements.
• Act as the point of contact between the executives and internal/external clients, maintaining professional and courteous communication.
• Importantly, emulate the character and brand of the CRO as his key representative both internally and externally
• Proactively manage future travel arrangements, booking each trip completely at a time (flight, hotels, transfers) at least 2 weeks in advance of the trip to secure best prices (longer lead time for international trips)
• Respond to meeting requests and have scheduled no longer than 48 hours from request escalating where help needed
• Manage email correspondences on behalf of CRO, responding to queries promptly and autonomously where possible. Quickly check in with CRO on teams / text if urgent messages are received
• Process expense reports weekly and coordinate with finance departments.
• Prepare reports, collect and analyze information, and create presentations as needed.
• Handle confidential information and ensure discretion at all times.
• Organize and maintain files and document management systems.
• Coordinate and oversee logistics for executive-led events, such as board meetings, conferences, and town halls.
• Assist in the preparation for and follow-up on executive meetings.
• Implement and maintain office systems and procedures to enhance productivity and efficiency.
• Contribute to team effort by accomplishing related tasks as needed.
• Take ownership of specific projects assigned, managing deadlines and coordinating with relevant teams.
• Maintain a professional demeanor and be flexible in a fast-paced environment with changing priorities

Qualifications:

• Bachelor’s degree is preferred, or equivalent professional experience.
• Minimum of 10 years of experience in executive support, preferably at the C-level.
• Excellent Microsoft Office skills, with an emphasis on Outlook, Teams, Word, Excel, and PowerPoint.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, and clients.
• Strong written and verbal communication skills.
• Ability to manage complex and highly confidential information.
• Adept at multitasking, managing priorities, and meeting deadlines.
• Comfortable working autonomously and in a collaborative team environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.