Sr. Functional Lead

Document client functional and non-functional requirements based on new/updated policies and products Conduct design sessions to develop detailed requirements for the proposed features of custom product requirements Lead demos of the product features/functionalities to the client teams and help them determine appropriate product configuration settings based on their business requirements

• Lead conversations with clients to identify gaps in the product to meet their business operations and help with resolution processes via change requests
• The primary point of contact for client-initiated change requests (CRs)
• Collaborate with project managers (PMs) and developers to craft potential solutions, ensuring the internal teams understand the client's business requirements, use cases, and context
• Assist PMs with the preparation of CR documents and creating estimates for the CR’s
• Manage the CR through the creation and review process including scheduling meetings and tracking action items
• Walk the client through proposed solutions for release information
• Assist the internal UAT lead with triaging defects and engage PMs and others as necessary to resolve questions
• Collaborating with the Client Success Manager and other stakeholders to evaluate risks and cost evaluation of implementation
• Review project deliverables like requirements documents, use case documents, data analysis & system performance reports, user guides, training documents, etc.
• Create, maintain and monitor the project plan, cost-benefit, and milestone documents along with the release and project management team.

Requires a Master’s degree in Software Engineering or a related technical field

Requires proficient knowledge of: · SQL, PL/SQL, C, C++, Java, Visual Basic, Android API, ASP & JSP Scripts, CSS, XML and HTML. XQuery, JIRA, Microsoft Share Point. Proficiency may be obtained through education or experience.