Sr. Generator Service Engineer - Must be Arabic Speaking and Fluent in English

Sr. Generator Service Engineer - Must be Arabic speaking and fluent in English

https://bit.ly/SrGeneratorServiceEngineer

Job Title: Sr. Generator Service Engineer

Location: Plot Q4-094, Saif Zone Sharjah UAE

Job Type: Full Time

Salary: Competitive / Base on Experience

Visa: Sponsored

Company Overview:

Techno Power is a leading provider of power generation solutions, specializing in diesel generators, automatic transfer switches (ATS), and turnkey electrical installations. With a reputation for technical excellence and customer satisfaction, we are expanding our team to meet growing market demand.

Job Summary:

The Sr. Generator Service Engineer is responsible for installation, maintenance, and repairs for diesel/gas generators and associated control panels (PCC/Synch Panels) onsite or in workshops. Diagnose mechanical/Electrical issues, perform load testing, and ensure compliance with safety standards. The role will also provide technical support and manage warranty claims.

1. Advanced Troubleshooting & Repairs

• Diagnose and resolve complex faults in diesel generators (electrical & mechanical).
• Perform major repairs including engine overhauls, alternator servicing, and control system faults.
• Handle critical breakdowns independently with minimal supervision.
• Conduct root cause analysis (RCA) and implement corrective actions.

2. Installation, Testing & Commissioning

• Lead installation and commissioning of DG sets and synchronization systems.
• Perform load bank testing and system performance validation.
• Configure and troubleshoot:
• AMF Panels
• Synchronizing Panels
• ATS Systems
• Ensure compliance with OEM and project specifications.

3. Annual Maintenance Contract (AMC) Management

• Execute, manage, and supervise all AMC activities for assigned clients.
• Plan and schedule preventive maintenance visits (monthly/quarterly/annual) as per contract.
• Ensure compliance with Service Level Agreements (SLAs) including response time and uptime.
• Maintain detailed AMC service records, reports, and checklists.
• Monitor generator performance under AMC and proactively recommend corrective actions.
• Support AMC renewals, upgrades, and new contract acquisition through technical input.
• Build strong relationships with AMC clients to ensure contract retention and satisfaction.

4. Revenue Generation & Business Development

• Identify and convert opportunities for chargeable repairs, servicing, and spare parts replacement.
• Actively promote and secure AMC contracts, renewals, and upgrades.
• Recommend value-added services to clients (load testing, system upgrades, etc.).
• Support the sales team with technical assessments and proposals.
• Contribute to achieving service revenue targets set by management.
• Upsell spare parts, consumables, and maintenance packages during service visits.

5. Preventive Maintenance Management

• Plan and execute preventive maintenance schedules.
• Supervise technicians during PM activities.
• Ensure proper documentation and service reporting.
• Identify recurring issues and recommend preventive measures.

6. Team Leadership (Must-Have Competency)

• Lead, supervise, and manage a team of technicians and junior engineers.
• Assign tasks, monitor performance, and ensure timely job completion.
• Provide hands-on technical guidance and on-site decision-making.
• Train and mentor team members to improve technical skills and productivity.
• Enforce discipline, safety, and quality standards within the team.
• Manage multiple teams/sites when required.

7. Customer & Site Coordination

• Act as the technical point of contact for clients.
• Handle escalations and critical service issues professionally.
• Provide technical advice and operational support to customers.
• Coordinate with internal departments (spare parts, logistics, sales).

8. Documentation & Reporting

• Prepare detailed service reports, failure analysis reports, and job completion records.
• Maintain service history and maintenance logs.
• Submit timely and accurate documentation to management.

9. Health, Safety & Compliance

• Enforce strict adherence to HSE policies on-site.
• Ensure safe working practices during maintenance and repairs.
• Comply with UAE safety regulations and company standards.

Qualifications:

• Masters/Bachelor's in Mechanical, Electrical, or Electromechanical Engineering.
• Minimum 5–8 years in diesel generator service, preferably with OEM certification in Cummins or Perkins.
• Strong understanding of diesel engines, alternators, and synchronization systems.
• Extensive hands-on experience with Diesel Engines (Cummins, Perkins, Kubota, FPT), Alternators (Stamford, Leroy Somer, Mecc Alte) and Deep sea controllers
• Strong knowledge in Electrical troubleshooting and wiring diagrams, synchronization and load sharing systems and generator protection systems
• Must have hands on experience in load bank testing and performance analysis, engine parameter diagnostics
• Must have knowledge of ERP systems or warranty management software.
• Must have UAE Valid Driving license
• Must be Arabic speaking and fluent in English Language

WHAT WE OFFER:

• Competitive Salary base on your related experience
• Opportunities for career growth and professional development
• A collaborative and supportive work environment
• Sponsored Visa
• Medical Insurance

HOW TO APPLY:

ONLINE APPLICATION FORM: https://forms.gle/tmNYWHP5cNivbjHX6

EMAIL: jobs@technpower.com

WHATSAPP: +971564468685

WEBSITE: www.technopowergroup.com

Job Type: Full-time

Pay: AED5,000.00 - AED9,000.00 per month

Work Location: In person