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Sr. HR Operations Analyst
The National Federation of Independent Business (NFIB), the nation’s largest small business advocacy organization, is looking to hire a Sr. HR Operations Analyst to join it's Nasvhille, TN based HR Team.
HR Process Ownership & Optimization (Primary Focus)
- Support and continuously improve HR operational processes across the employee lifecycle, including hiring, onboarding, job and pay changes, timekeeping, benefits administration, and offboarding.
- Partner with HR and business stakeholders to identify process gaps, inefficiencies, and compliance risks; recommend and implement improvements.
Data Management, Reporting & Analytics (Expanded Technical Focus)
- Configure and maintain UKG Pro and WFM functionality to accurately reflect approved HR and workforce processes.
- Design, build, validate, and maintain standard and ad hoc reports and dashboards supporting HR operations, Total Rewards, Payroll, and leadership.
- Support compliance, regulatory, and audit reporting (e.g., EEO, ACA, payroll/time audits) with accurate and well‑documented data.
Benefits Process & System Support (Secondary Focus)
- Support HR benefits processes including enrollments, qualifying life events, eligibility reviews, and open enrollment.
- Provide benefits‑related data analysis, reporting, audits, and reconciliation support.
- Support benefits‑related reporting and carrier data validation.
Must communicate effectively both verbally and in writing; work outcomes must meet and / or exceed productivity and quality standards. Must be able to work as part of a cooperative team environment independent of direct supervision; adhere to Company and Department policies and procedures. Performs other projects as needed.
- Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field (or equivalent experience).
- 5–7 years of experience in HR operations, HRIS, or a data‑heavy HR role.
- Demonstrated experience managing HR data, reporting, audits, and metrics using Cognos Analytics, Power BI and advanced Excel
- Heavy experience in UKG Pro, UKG WFM, and Cognos Analytics
Equal Opportunity Employer
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