Sr. Instructional Designer

Description

Senior Instructional Designer
American Credit Acceptance (ACA)

Help shape how people learn and grow at ACA.
American Credit Acceptance is seeking a Senior Instructional Designer who enjoys building learning solutions, leading program design, and working closely with others to make them happen.
This is a hands-on, highly collaborative onsite role, where you’ll partner with SMEs, build learning experiences together, and see the direct impact of your work across the company.

What You’ll Get to Do
Design and lead impactful learning programs

• Lead the design and development of engaging training across eLearning, instructor-led, and blended formats
• Turn complex business or compliance topics into clear, learner-friendly content
• Design full programs and learning paths that support associate and leader development
• Partner with subject matter experts to identify needs and build meaningful learning solutions
• Facilitate training sessions, especially for programs you develop

Help power learning through technology

• Manage and optimize ACA’s LMS to support the delivery, tracking, and maintenance of learning programs
• Build and manage courses, curricula, and learning paths
• Maintain system accuracy and support a strong learner experience
• Create dashboards and reports to track participation and learning impact

Shape how learning evolves at ACA

• Partner with leaders to solve business challenges through training and development
• Establish strong standards for instructional design, structure, and quality
• Mentor and support other team members
• Use data and feedback to continuously improve learning programs
• Contribute to scalable processes, documentation, and best practices

What We’re Looking For

• 5+ years of instructional design experience in a professional or corporate environment
• Strong experience creating eLearning using Articulate Storyline or similar tools
• Experience designing and managing large or complex learning programs
• Experience owning or leading end-to-end learning programs (not just individual courses)
• Experience facilitating training in classroom or hybrid environments
• Experience supporting or administering a Learning Management System
• Strong communication skills and ability to simplify complex topics
• Strong organization and project management skills
• Proficiency in visual design and graphic best practices, with the ability to create clean, engaging learning materials
• Experience developing instructional videos or multimedia learning assets

Preferred Experience

• Cornerstone OnDemand
• Finance and/or auto lending experience
• Experience designing leadership development or competency-based programs
• Experience mentoring others or serving as a senior team resource

Why ACA
At ACA, we believe investing in our people drives our success. When you join our team, you’ll work in a collaborative environment where learning professionals can influence how development happens across the organization.
We support professional growth through:

• Tuition reimbursement
• Opportunities to work with modern learning technologies
• Exposure to leaders and teams across the business
• The chance to build programs that directly impact associate and leader development
• Ability to invest back to the community with 4 paid hours of volunteer time

This is a full-time onsite role in Spartanburg, SC.

American Credit Acceptance does not provide employment sponsorship for this position.

Supervisory Responsibility:
This position has no supervisory responsibilities.

Position Type/Expected Hours of Work:
This is a full-time position. It is on-site, with a work schedule of Monday through Friday, and some schedule variations may be made as needed.

Travel:
This position will require 5% travel to other offices as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.