Requirements
Description and Requirements
General Description:
Under general supervision, assist management or underwriting team in service and retention of commercial property and casualty accounts. Responsible for routine tasks and established projects.
Responsibilities
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Coordinate information flow to resolve accounting, audit, or underwriting questions/issues.
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Verify, invoice, and process insurance policies, endorsements and/or claims.
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Maintain accuracy and completeness of customer database on agency management system.
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Process routine to complex transactions.
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Process and revise draft insurance proposals or quotes.
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Proofread documents for accuracy and completeness.
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Answer incoming calls.
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Open, date stamp, process in-coming mail, and sort outgoing mail.
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Administer claim reports.
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Review expiration lists.
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May issue binders, policies, and endorsements as directed.
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Create and maintain files according to policies and procedures guidelines.
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Prepare or request loss summaries and/or detailed insurance summaries.
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Assist in reconciliation of accounts receivable by account.
Knowledge, Skills And Abilities
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1 year + of customer service experience.
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High school diploma or graduate equivalent degree required.
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Experience performing a variety of clerical functions. Includes photocopying, faxing, filing, and data entry.
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Working knowledge of Microsoft Office suite of products.
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Ability to navigate multiple computer systems and applications. Utilize search tools to find information.
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Analytical ability with high attention to detail and accuracy.
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Strong verbal, written, and interpersonal communication skills.
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Strong organizational, multi-tasking, and prioritizing skills.
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Ability to work effectively in a team environment and across all organizational levels.
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Ability to follow policies, procedures, and regulations. -+*
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .