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Senior Manager – Analytics

Location: eBay India Analytics Center (Bangalore)
Function: Global Analytics Team – Focus Categories (Fashion, Collectibles, Vehicles Parts & Accessories, Live Commerce)

eBay’s India Analytics Center is a core part of the global analytics organization, with 75+ highly skilled business analysts, data scientists, and ML engineers supporting key functions across finance, category management, seller support, shipping and logistics, and monetization. We are now seeking a Senior Manager – Analytics to lead analytics and data science initiatives for our Focus Categories, which represent eBay’s most strategic bets.

This leadership role is ideal for a seasoned analytics professional with deep technical expertise, strong business acumen, and proven experience in building and leading high-performing teams in a consumer internet environment.

Key Responsibilities

• Leadership & Team Management

• Lead, mentor, and develop a team of 20+ business analysts and data scientists, fostering a culture of innovation, collaboration, and problem-solving.
• Drive adoption of best practices in analytics, experimentation, and machine learning deployment.
• Analytics & Data Science Delivery

• Design and deliver interactive dashboards, AI-driven data products, and predictive ML models to enable business-critical decision-making.
• Lead initiatives to predict customer behavior, including purchase patterns, CRM campaign responses, and churn/upsell/cross-sell potential.
• Oversee product analytics efforts, including experiment design, A/B testing, and statistical validation, to optimize customer experiences and business outcomes.
• Business Partnership & Stakeholder Management

• Act as the primary analytics partner to senior business leaders in Focus Categories (Fashion, Collectibles, Vehicle Parts & Accessories, Live Commerce).
• Translate complex data insights into actionable recommendations, influencing strategic decisions across category management and customer engagement.
• Represent the India Analytics Center to global stakeholders, building trust and credibility through impactful delivery.
• Innovation & Thought Leadership

• Champion the application of advanced ML modeling techniques to business challenges.
• Identify opportunities to leverage emerging technologies and tools in AI/ML for competitive advantage.
• Drive continuous improvement in analytics methodologies, data quality, and automation.

Candidate Qualifications

• Experience

• 12–15 years of progressive experience in data analytics and data science, with at least 5+ years in leadership roles.
• Proven track record of applying analytics in a consumer internet / e-commerce environment highly preferred.
• Strong people management experience, with demonstrated ability to lead and scale teams of 15+ professionals.
• Technical Expertise

• Hands-on background as an analyst/data scientist, with deep proficiency in SQL, R, Python, and standard ML libraries.
• Exposure to advanced ML techniques (predictive modeling, classification, clustering, recommendation engines, NLP).
• Expertise in product analytics: experimentation frameworks, A/B testing platforms, and causal inference techniques.
• Strong understanding of data visualization, BI tools, and dashboard design.
• Educational Background
• Degree in a quantitative discipline such as Engineering, Mathematics, Statistics, Economics, or related field. Advanced degree (Master’s/PhD) is a plus.
• Leadership & Soft Skills

• Excellent stakeholder management skills, with the ability to communicate complex analyses to non-technical audiences and influence at senior levels.
• Strong problem-solving mindset with a bias for action and an entrepreneurial spirit.
• Passion for leveraging AI and data science to solve high-impact business problems.

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