Sr. Manager, Internal Communications, Culture & Engagement

Purpose of the job

Promote employee engagement and wellbeing throughout the employee lifecycle and reinforce employees connection to orange brand by building a culture they feel proud to belong to.

Plan and execute activities of Orange Egypts Internal Communication, Employer Brand, Culture, Employee Engagement and Employee Experience sub functions

Duties and responsibilities

• Lead culture programs guided by the companys purpose, values, and mission statement.
• Partner with leadership to address cultural focus areas and embed in daily practices.
• Activate culture communities to ensure a bottom-up approach to shaping culture and engagement.
• Design and implement innovative engagement initiatives that bring new experiences aligned with the company brand.
• Manage the annual engagement and wellbeing calendar of activities and oversee budget planning.
• Lead and support employee journey mapping across the life cycle to identify challenges, enhance engagement, and improve wellbeing.
• Drive initiatives and projects that enhance the end-to-end employee journey, from hire to retirement.
• Support business units with employee experience diagnostics (e.g., surveys, pulse checks, focus groups).
• Deploy innovative employee experience products, programs, and solutions that increase retention and foster advocacy.
• Build the case for employee experience with people managers, enabling them to understand and support key initiatives.
• Develop and implement creative communication strategies to promote culture, employee experience, and engagement initiatives.
• Promote the employer brand on social media channels and craft compelling narratives and share stories internally and externally.
• Lead and manage the annual survey and other feedback mechanisms to measure engagement, evaluate program impact, and recommend continuous improvement.
• Analyze data and provide actionable insights for business leaders and HR.
• Benchmark best practices in employee experience, culture, and wellbeing through external partnerships and research.
• Manage Employee Experience, Culture, and Engagement team members.
• Manage relationships with agencies and third-party partners to deliver impactful programs.

Job specification

Education

• Bachelors Degree in New Media, Journalism and Mass Communication, Business Administration, or related fields of study where the main language of tutoring was English

Experience

• Minimum of 10 years experience in a similar field.

Skills and abilities

• Solid writing skills (English & Arabic) & storytelling
• Articulate communicator with proven ability to turn complex concepts into simple language & ideas
• Sharp eye for detail, good knowledge of all MS Office applications & other tools (e.g., survey platforms, analytics tools, Designing tools, communication channels)
• Resourceful, self-motivated
• Very creative with out-of-the box thinking
• Dynamic and energetic personality, can work with different people comfortably
• Able to inspire others with innovative means
• Excellent planning skills and ability to manage cross-functional initiatives that require high coordination & project management skills.
• Awareness of the latest trends in the communications field and knowledge of the Egyptian culture/audience, with a strong ability to adapt global best practices to the Egyptian corporate culture.
• Design and photography skills are a plus.