Sr Manager Product Operations

About Us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is

important, and you'll build relationships by being authentic and respectful.

Team overview:

Target’s distinctive brand love is infused throughout its many physical locations by the Properties teams . We have a direct and positive impact on the real estate, design, construction and maintenance of our stores,

distribution centers and headquarters. Are you ready to help strategically grow Target’s brand through leading-edge design, development, construction, and preservation? Can you effectively balance the efficiencies of a large-design build company with the unique challenges and innovative solutions required by individual sites? Then take your place on one of our Properties teams and help us make the most of Target’s physical footprint both in the U.S. and overseas.

If you’re energized by the opportunity to influence the full lifecycle of physical locations — from concept to ongoing operations — and enjoy connecting business needs with digital tools, join us in Properties Strategy & Operations . You’ll help drive innovation and scale through technology solutions that support every phase of the property lifecycle.

About the Role:

As a Senior Manager of Product Operations within the Properties S&O Product Organization, you will be responsible for hiring and developing a high-performing team in India, focused on driving continued

business enablement and operational excellence.

You will collaborate across product, analytics, engineering and operations teams to deliver on high-integrity commitments and strengthen our core competencies in strategic planning, portfolio health, and

communication. Leveraging your prior experience, you will partner with cross-functional teams to establish and evolve routines that reflect strong product thinking and alignment to OKRs.

You will integrate intention maps from multiple teams to represent cross-functional bodies of work, fueling collaboration and visibility across the product portfolio. By surfacing dependencies, risks, and progress

against Product KPIs, you will help teams make informed decisions that improve delivery predictability and maximize business impact.

As a trusted advisor to product teams, you will bring data and insights into strategic discussions - enabling data-informed and ROI-based prioritization, increasing adoption of key product releases, and driving

consistent delivery performance. You are accountable for fostering awareness and alignment among Properties product and enterprise stakeholders to efficiently and effectively deliver new product capabilities

that support both enterprise and Properties strategic priorities.

Your core responsibilities include:

• Team Leadership & Development:
• Hire, develop, coach, and lead a diverse, engaged, and high performing team of 3-5 Properties Analysts, shaping the charter and building a robust talent pipeline
• Create a culture of continuous improvement to strengthen best practices and routines
• Evaluate and leverage the latest technologies to maximize operational efficiencies and work closely with the Target Tech team on new opportunities for technology improvements
• Strategic Alignment & Portfolio Vision:
• Support the creation of a cohesive vision for the entirety of the Properties Product portfolio
• Support integration of intention maps to understand interdependencies among teams
• Manage and/or support high integrity commitment advancement by aligning product, process, and operations partners to objectives
• Promote the adoption of a consistent Product and Data & Analytics engagement model in an effort to enhance communication, efficiency, and solution quality, while enabling scalable operations, data-driven decisions, and effective prioritization
• Operational Excellence & Ways of Working:
• Co-create and implement routines to advance transparency to planned work, identify synchronization gaps, track progress against plans, and navigate risks
• Advocate for and support best practices in tools, processes, documentation and communication across product teams and with stakeholders and leaders, driving clarity and consistency
• Advance the global operating model throughout our org by identifying areas of opportunity for growth or optimization, and advancing business context and acumen across the entire global team
• Insights, Analytics & Performance Measurement:
• Advocate for product analytics and co-create measurements of success combining business outcomes and portfolio heath metrics
• Execute on the communication framework for our product portfolio to provide visibility to the progress and KPIs associated with the technical investment (may include preparing and communicating updates and analyzing and preparing data to inform the strategy)
• Collect and analyze feedback; leveraging insights to help product teams prioritize changes needed to increase adoption and improve end user experiences.
• Knowledge Management & Change Enablement:
• Identify ways to improve change management activities
• Ensure knowledge materials are developed, and maintained so that new and existing users can leverage them on an ongoing basis

*Core responsibilities are described within this job description. Job duties may change at any time due to business needs.

About You:

• Four-year degree or equivalent experience
• 6+ years of Retail, preferably in Product Development, Operations , and/or equivalent experience
• Strong team leadership and ability to engage and inspire others. Prior supervisory experience preferred, with a demonstrated commitment to Belonging & Community
• Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
• Ability to self-organize and lead through ambiguity
• Ability to develop and operationalize complex strategies across key stakeholder groups
• Strong facilitation skills that guide groups towards productive outcomes while maintaining a positive and collaborative atmosphere
• Ability to communicate complex concepts in easy-to-understand terminology across Sr. Leadership, Operations, Product, and Technology
• Ability to influence peers and partners to find common ground, push for consistency where possible, facilitate conversations, and navigate competing interests
• Curiosity with a passion for learning and contributing to a growth culture
• Experience creating and delivering product tools & stakeholder materials
• Demonstrated ability to bridge business and technical teams
• Demonstrated ability to use and assess data and work with analytical partners to validate business outcomes
• Project or program management experience - ability to successfully manage initiatives utilizing a wide variety of project management tools and resources
• Flexibility, resiliency & nimbleness - comfort working in “grey areas” that are constantly changing
• Excellent analytical, problem solving, and strategic thinking skills
• Excellent planning, organizational, and decision-making skills

Useful Links:

• Life at Target: https://india.target.com/
• Benefits: https://india.target.com/life-at-target/workplace/benefits
• Culture: https://india.target.com/life-at-target/belonging