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Sr Partnership Development Manager (Restaurant & Retail)

Job Summary

Are you ready to join a dynamic team that values ownership, collaboration, and strategic thinking? We are seeking a driven individual with strong communication skills to join our growing Partnership Development team!

Based in Lancaster, PA, Clark Associates has been a disruptive force in the food service industry for over 50 years. As its newest division, Clark National Accounts has been charged with further expanding the reach of Clark's products and services through the strategic application of technology and innovation. Our team’s overarching goal is to provide creative and effective solutions to the unique needs and challenges of Enterprise-level customers which includes the Chain Restaurant & Retail segment. With our sourcing capabilities providing access to over 500K products across multiple categories, we have products to satisfy all their day-to-day operational needs. Clark National Accounts continues to sustain an exhilarating growth rate, and with the desire for expansion, comes ample opportunities for professional development and the chance to impact the trajectory of an ever-evolving business unit.

We are seeking a Senior Partnership Development Manager to lead the growth and go to market strategy for CNA across Chain Restaurants, Convenience Stores, and Grocery segments. This leader drives new partner acquisition, strengthens market presence, and ensures successful onboarding and long-term value creation.

Responsibilities

Leadership & Team Development

Lead and coach the R&R Partnership Development team focused on acquiring and onboarding new partners.
Recruit talent, set objectives, manage performance, and develop training plans to close skill gaps.
Guide the team through Deal Desk processes to ensure strong negotiation outcomes and strategic deal quality.

Growth Strategy & Sales Execution

Build and execute the strategic growth plan for the R&R vertical, including personnel needs and market expansion.
Develop pipelines through targeted outreach, sales strategies, networking, conferences, and industry boards.
Identify ideal partners using Core Customer Mapping and ensure strong early stage engagement.

Cross Functional Collaboration

Align with Finance and leadership to set revenue and profitability targets.
Partner with Platform, Business Relations, Account Support, Logistics, Development, Analytics, Procurement, and Project Management to ensure high quality partner experience from onboarding onward.
Coordinate with Merchant and Operations teams to align pricing strategies for R&R clients.

Operational Excellence & Systems Leadership

Support the rollout and adoption of the holistic CRM; ensure proper usage and process consistency.
Establish and refine processes that streamline collaboration with internal teams and strengthen onboarding workflows.

Industry Expertise & External Representation

Represent CNA at trade shows, associations, and industry panels as a subject matter expert.
Analyze market trends and competitive activity; deliver quarterly insights to leadership.
Build and maintain strategic vendor relationships to support growth and partner success.

Additional Responsibilities

Contribute special initiatives and cross departmental projects assigned by leadership.

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

Proven success in sales leadership roles, ideally within R&R, retail, or related verticals.
Excellent communication, interpersonal, and organizational skills.
Strong leadership presence with the ability to motivate and develop high performing teams.
Demonstrated ability to collaborate across internal teams and influence outcomes.
Ability to travel as needed (approximately 20-25%).

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Problem solving and critical thinking, cross-functional collaboration, team building and coaching skills
Effective time, resource management, and organizational skills
Has exceptional written and verbal communication skills, with the ability to present to executive-level decision-makers
Familiarity with the processes and protocols of the chain restaurant & retail industry
Has familiarity with various procurement platforms (e.g. Birchstreet, Coupa, Ariba SAP, RedRock, Oracle)
Is proficient in CRM systems (Dynamics) and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Can thrive in a high-tech, fast-paced environment
Is a proactive leader, mentor, and creative problem solver who drives continuous improvement
Hunter mentality with ability to build deep relationships and close deals
Ability to identify, coach & develop talnent

Company Overview

An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.