Sr. PM

Req ID: 367967

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. PM to join our team in REMOTE, Texas (US-TX), United States (US).

Job Description:
Support Needed: Seeking a Project Manager with experience in ITSM to support our client. Requires the ability to work independently and report regularly to an executive audience on scope, schedule, budget and risks. All work in this area functions in a Hybrid Agile/Waterfall manner and will require experience with tracking and planning in both methodologies. Ideal candidates will have experience managing ITSM projects, preferably in ServiceNow. ServiceNow isn’t a must have. The project will be onboarding one of our client’s business units to the ITSM platform.

Project Management Duties:

• Support the client’s Delivery Leader through all duties to support the overall execution of the project/initiative. This includes driving collaboration, alignment and integrated delivery for a given project/initiative.
• Document scope, timeline, resource plan, and stakeholders.
• Lead the project team through each phase of the project.
• Identify and manage all issues and risks on the project; escalate items timely.
• Ensure that all the project tasks and deliverables remain on track and within cost.
• Manage the project folder and related documentation, ensuring decisions and status updates are captured timely.
• Communicate and maintain project progress and decisions via meetings and status reports on a regular basis and on demand based on stakeholder need.
• Establish and manage realistic and committed project schedules; taking into consideration deadlines, dependencies, resources, and costs when making changes and decisions to schedule.
• Ensure that the Project Team shares a common understanding of the project, that adequate resources are being applied consistent with the set timeframe.
• Secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders, as required for the given project.
• Establish a project site and organize and maintain project documentation to support needs.
• Track financial spend against budget on third party purchases where needed.
• Maintain stakeholder list, develop communication plans, and assist with creating communications deliverables as needed.
• Use the following technologies: Microsoft: Teams, SharePoint, Outlook, Excel and PowerPoint; Jira
• Measure project performance to identify areas for improvement.
• Adjust project management approaches as needed, based on industry best practices and professional judgement.
• Facilitate discussions to drive decision making, share information and collect information, as required by the project.
• Proactively manage change control and communicate impact in project scope, identify risks/issues, and devising contingency plans.

Deliverables for each Project to be created and/or maintained

• Lean Business Case (justification, deliverables, milestones, level of effort by resource type, budget, schedule)
• High level Gantt chart and detailed project workplan/Schedule
• Stakeholder List
• Communications Plan
• Resource Schedule
• Weekly Status Updates
• Executive Updates (e.g. PPTs) as needed (frequency TBD)
• Issue/Risk Log
• Project budget/forecast
• Others as required, based on business need.

Must have experience:

• 10+ years of IT project management
• Experience at communicating at all levels (team to executive)
• Expertise in Project Management Best Practices including the use of Waterfall and Agile Methodologies, scope, schedule and budget management.
• Experience running ITSM projects, preferably on the ServiceNow platform
• Experience using Planview managing budgets, forecasting, tracking invoices, accruals, etc.
• Familiarity with standard project management toolsets (Planview, MS Project, Jira, Rally, Agile Place etc...)
• Proven working experience in project management through all facets of project lifecycle.
• Proven track record to drive results and navigating challenges successfully.
• Sr. PMs should have experience coordinating work across PMs in a matrix environment, able to provide roll up of status and metric reporting, have exceptional issue management skills, and have experience defining roles and responsibilities on projects to bring clarity on the accountability of work across team members.

Key Preferred Skills:

• Planview experience and be familiar with managing project resources, financial planning, etc. Not a must and can be trained.
• Excellent Communication – oral and written.
• Ability to lead teams through planned schedules and proactively address issues/risks.
• Proficient in creating effective PowerPoint presentations.
• Flexible to be in details and at summarized/high-level.
• Strong familiarity with project management software tools, methodologies, and best practices; client uses Jira, Smartsheet, Teams, O365
• Solid organizational skills including attention to detail and multitasking skills.
• Effective resource estimating skills.
• Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm for the mission of the team.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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