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Sr. Program Manager, Etail/Retail Business Operations (Remote)

About our group:

The Etail/Retail Route-to-Market team ensures the company’s go-to-market plans are successfully executed across global etail/retail channels. The team manages and aligns the 4Ps — product, pricing, placement, and promotion — to ensure plans support business targets and drive revenue growth.

Working closely with product marketing, sales, analytics, and global marketing teams, the group coordinates product launches, pricing strategy, channel placement planning, and promotional activation across regions. The team also monitors channel performance, analyzes business results, and surfaces insights that inform pricing, investment, and growth decisions.

About the role - you will:

The Sr. Program Manager, Etail/Retail Business Operations supports the operational governance of the etail/retail 4P plan (Product, Pricing, Placement, Promotion). This role ensures plans remain aligned to business targets through disciplined tracking, structured coordination, and proactive follow-through.

You will help ensure the operating engine behind demand planning, placement analysis, pricing governance, and launch readiness runs with clarity and consistency across global teams.

Global 4P Operating Governance

Maintain structured visibility across Product, Pricing, Placement, and Promotion plans for etail/retail.
Ensure plan updates are reflected accurately and consistently across stakeholders.
Track ownership, dependencies, and follow-through across cross-functional partners.
Coordinate cross-region initiatives spanning the 4Ps.
Identify opportunities to automate recurring operational tasks, including AI-enabled workflows to reduce manual processes and improve efficiency.

Demand Planning Coordination

Serve as the operational bridge between Analytics and Business Marketing to support a seamless demand planning workflow.
Coordinate timelines, inputs, and deliverables to align data, analysis, and business assumptions.
Route forecast anomalies or discrepancies to appropriate stakeholders.
Track follow-up actions tied to escalations and ensure resolution loops are closed.
Maintain documentation of key assumptions and adjustments impacting demand forecasts.

Content Operations & Program Coordination

Serve as the primary point of contact for global etail/retail marketing teams for content needs (e.g., A+, carousels, content syndication).
Intake, triage, and route content requests to appropriate partners (creative teams, agencies, vendors).
Manage Workfront coordination for global etail/retail programs including ticketing, tracking progress, and escalating risks.
Maintain visibility into content pipelines across regions and channels.
Coordinate centralized programs such as review collection, ratings management, and Q&A governance.

Product Launch Planning Governance

Own and maintain launch trackers across all etail/retail marketing teams.
Incorporate inputs from Product Marketing, Corporate Marketing, Segment Marketing, and Sales into the etail/retail plan of record.
Manage and track NPI unit allocations for etail/retail.
Monitor launch asset development and milestone progress, proactively identifying risks and helping drive discussions to ensure deadlines are met.

About you:

Highly organized with strong operational discipline
Comfortable managing complex workflows and coordinating across multiple teams
Proactive in identifying risks and ensuring follow-through on commitments
Strong communicator who can work effectively with cross-functional partners
Detail-oriented with the ability to bring structure and clarity to complex processes

Your experience includes:

Extensive project management experience (retail, consumer, marketing, or technology environments preferred).
Proven experience managing complex, cross-functional initiatives.
Strong organizational and process management skills.
Experience coordinating workstreams across multiple stakeholders and teams.
Excellent written and verbal communication skills.

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You might also have:

Experience supporting ecommerce or retail marketing teams.
Familiarity with digital content operations or marketing production workflows.
Experience with project management tools such as Workfront, Asana, or similar platforms.
Exposure to analytics-driven environments or working closely with data teams.
Interest in leveraging automation or AI-assisted workflows to improve operational efficiency.

Location:

United States Remote; #LI-Remote United States; This is a fully remote opportunity.

Seagate is able to offer virtual employment for this position in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NM, NY, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY.

The estimated base salary range for this position is $82,000 - $117,000. The individual salary is based on work location and additional factors, including job-related skills, experience, and relevant education or training.

Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, eligibility to participate in discretionary bonus program, medical, dental, vision, and life insurance, short-and long-term disability, 401(k), employee stock purchase plan, health savings account, dependent care, and healthcare spending accounts. Seagate also offers paid time off, including 12 holidays, flexible time off provided pursuant to Seagate policy, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave. The benefits for this position are based on a full-time schedule for a full calendar year and may differ depending on work location.

Location: Remote United States
Travel: Up to 10%

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