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Sr Research Analyst
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Job Description:
Sr. Research Analyst: Job Description.
Key Responsibilities (non-technical)
- Ensure that all projects are completed within budget and in a timely manner.
- Check feasibility of project execution (timelines included) and flag any concerns.
- The person will take ownership of the assigned project(s) under limited guidance of the supervisor.
- Build the project plan with clear timelines for each milestone. Set up and implement new and on-going projects.
- Provide timely status reports, project analysis and recommendations. Proactively identify project risks and develop risk
- mitigation plans.
- Organize meetings with internal stakeholders such as survey programming, data processing and coding teams to
- ensure seamless execution of projects.
- Tasks may include:
- Contribute ideas to improve look and feel of survey with a view to improve respondent engagement.
- Define sampling plan and identify potential bottlenecks.
- Analyse key project metrics with a view to improve performance.
- Ensure quality measures are followed.
- Update clients regularly on project progress
- Ensure key project performance metrics such as project profitability are met or exceed established guidelines
- Consistently exceed client expectations from project inception through completion
- Closely liaise with clients for projects briefing and post survey information
- Support the team in preparing invoices of completed projects in a timely manner
- Keep the internal tools fully updated on a daily basis so that everybody can know exactly the status of a project by
- checking the tools
- Ensure maximum client satisfaction by maintaining high level of quality for client deliverables, periodic communication
- on the progress of the project
- Resolving escalations and proactively taking corrective measures and ensuring successful closure of issues.
- Communicate effectively with vendors (i.e., panel companies, translation agencies, CATI partners)
- Keep clients and supervisor in the loop and involve them whenever there is a change in the project specs
- Escalate any outstanding issue to supervisor as soon as identified
- Ensure process documents are updated from time to time
- Contribute to team meetings by being prepared and sharing ideas
Key Responsibilities – Technical:
- Should be able to test links in tools like Decipher, Confirmit
- Data checking e.g., identify straight liners, speeders, verbatim checks etc.
- Should be able to understand and QC different deliverables like data tables, coded data, reports, scorecards etc.
- Create cross tabs on Decipher and Q
- Basic understanding of SPSS i.e. should be able to write basic syntax, take frequency, update data etc.
- Create reports in PowerPoint
- Good in excel
Location:
DGS India - Mumbai - Thane Ashar IT Park
Brand:
Merkle
Time Type:
Full time
Contract Type:
PermanentSimilar jobs
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