Sr. Specialist Business Applications

The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company’s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated — ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect’s portfolio.

The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.

• Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.
• Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.
• Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.

• Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.
• Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.
• Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.

• Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.
• Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.
• Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.

• Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.
• Define release governance — deployment runbooks, rollback/back-out plans, and post-deployment verification — and oversee controlled releases of significant changes.
• Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.

• Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.
• Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.
• Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.

• Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.
• Define standards for authentication, error handling, monitoring, and data quality across integrations.

• Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed — without owning first-line incident resolution.
• Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.
• Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.
• Perform other related duties as assigned.

• 6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.
• Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.
• Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.
• Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).
• Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.
• Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.
• Experience working with vendors and managing technical delivery quality and compliance.

• Strong analytical and problem-solving skills.
• Excellent communication skills, able to translate technical concepts for business stakeholders.
• Ability to act as a technical authority and influence design decisions across teams and vendors.
• Attention to detail and a quality-driven mindset.
• Self-motivated with the ability to manage multiple initiatives concurrently.
• Collaborative approach to working with cross-functional and vendor teams.
• Cultural sensitivity in a multinational environment.

• Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).
• Architecture governance and Architecture Decision Records (ADRs).
• CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).
• Automated testing and security scanning (SAST/DAST/dependency scanning).
• Deployment architecture, environment strategy, and release governance.
• EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).
• Document management workflows, metadata models, taxonomy, and records compliance.
• Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.
• IT governance, change management, and access control principles.
• Vendor management and technical delivery review.IT governance, change management, and access control principles.
• Vendor management and technical delivery review.