Sr. System Administrator

Description:

Sr. System Administrator

West Bend, WI

Description

Time Investment Company is an indirect consumer finance company operating in all US states. We focus on financing the sale of water treatment, home improvement, and other products through an independent network of dealers. Approved dealers use our loan platform applications to submit consumer applications for credit, receive approval on those applications, and complete the loan process.

A Sr. System Administrator is an essential IT professional who is responsible for providing a reliable work environment for the organization. Scope of responsibility include server and network performance, security, and all other areas that keep the organization’s IT systems running smoothly. Provides coverage to Network Administrator, acting as their backup. System Administrators must have an in-depth understanding of computer software, hardware, and networks and are highly skilled, valuable members of the organization. At a high level, Sr. System Administrators are responsible for system performance, design, and reliability, and the security and optimization of computer systems.

Duties:

• Maintain Microsoft Intune implementation for standard
• Package and maintain third party applications to be deployed
• Suggest, identify, develop, and implement infrastructure improvement projects.
• Troubleshoot to maintain network and infrastructure reliability
• Support and oversee systems including Active Directory / Azure Active Directory, M365,

Veeam, print server, group policy, and network security

• Deploy and maintain virtual machines in a VMWare / ProxMox environment
• Manage data center hosts and storage
• Maintain server operating systems and software
• Manage and monitor backups and recovery, offsite archival, and disaster recovery
• Engage and oversee the monitoring, analysis and management of server and workstation

health, including review of system logs, disk space utilization, processor and memory

utilization as well as patch, backup, and threat and vulnerability defense

• Engage in setup, analysis, and troubleshooting tasks related to basic and intermediate

information of technology hardware and software, including installation or replacement of

hardware components, cabling, peripherals, drivers, software, customization of system

settings, and resolution of end user issues

• Work with vendors to trouble shoot network infrastructure, hardware VOIP, and software,

and other issues as appropriate

• Daily Monitoring using SEIM
• Perform system upgrades, including service packs, patches, hot fixes, firmware updates

on networking and related equipment

• Monitor Service Request tickets and/or Help desk tickets for assignment; resolve, update

and close as appropriate.

• Responds to L2 IT help desk requests and provides remote or desktop assistance with

user requests

• Maintain up-to-date documentation on all server, network, hardware, VOIP, software,

equipment, and configurations

• Create and update knowledge base articles to provide procedures and guidance to IT staff

and users, as appropriate

• Offers technical support and training for staff.
• Other duties as assigned

Requirements:

Technology and Skills

• IaaS, PaaS, and SaaS services in public cloud including AWS, Azure, and Google Cloud
• Kubernetes, Docker
• Aruba
• Fortinet
• Nimble
• HPE
• M365
• Veeam
• Cloudflare
• CrowdStrike
• Pulseway
• AD, AAD, and Group Policy
• Atlassian
• Mimecast
• ProxMox
• KnowBe4
• Routing, DHCP, DNS
• VOIP telephony and contact center

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field OR

equivalent experience.

• 5+ years of experience
• Proven abilities in Windows-centric desktop and server environment
• Mastery of basic TCP/IP Skills
• Foundational understanding of Active Directory, Azure Active Directory, split-zone DNS,

routing, firewalls and wireless technologies, messaging systems, virtual technologies, and

remote access technologies

• Proven technical, analytical, data collection and problem-solving skills
• Exceptional customer service skills
• Experience using power shell in a windows server environment, as well as Azure and

M365

• Preferred candidate will have ongoing training and certifications, such as:

o Microsoft Certified Solutions Engineer (MCSE)

o Oracle Linux System Administrator (Oracle)

o Red Hat Certified System Administrator (RHCSA)

o Red Hat Certified Engineer (RHCE)

o CompTIA Server+

o VMware Certified Professional - Data Center Virtualization

o Cisco Certified Network Associate (CCNA)

o Microsoft Certified Azure Administrator Associate

Position Details:

• Full-time
• Monday – Friday with occasional night and weekends
• Weekly on-call support rotation
• Must have a valid driver’s license
• Candidates must have existing eligibility to work in the United States