Sr Technical Infrastructure Program Manager Ops Tech Sol Delivery-Fixed

Sr Technical Infrastructure Program Manager Ops Tech Sol Delivery-Fixed

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The Technical Infrastructure Program Manager (TIPM) manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT from strategy, conceptual design feasibility, requirements, budget, completed design, implementation, testing, and deployment. As a TIPM, you will lead launch programs in Japan and work with Regional IT Leadership, Fulfillment Operations, Amazon Logistics, and other customers in developing comprehensive plans to execute the work.

Key Job Responsibilities

• Develop and manage IT projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.
• Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities.
• Act as an escalation point for the project team and project stakeholders.
• Maintain knowledge regarding hardware and equipment standards to ensure appropriate equipment orders are procured.
• Proactively manage change control and communicate impact in project scope, identify risks & issues, and devise contingency plans.
• Provide on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities in accordance with corporate standards and procedures.
• Facilitate formal turnover with onsite team, support partners and monitor deliverables until agreed upon launch/project milestone is achieved.
• Daily collaboration with internal and external stakeholders.
• Update or develop documentation on processes that are critical to successfully implementing your projects.

Basic Qualifications

• Experience leading the design, automation, deployment, and support of large-scale infrastructure.
• Experience working within a global company, with multi-country responsibilities.
• Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle.
• 5+ years of program or project management experience, or a PMP certificate and 5+ years of delivering cross functional projects experience.
• Knowledge of IT system hardware and network concepts.
• Ability to travel frequently both within country and occasional internationally ( 50%).
• Experience with one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, low voltage data cabling, or data facilities technologies.
• Bachelor's Degree from an accredited university.

Preferred Qualifications

• Experience managing cross-functional projects and initiatives.
• Knowledge of Amazon devices and the Amazon ecosystem.
• Fulfillment Center Infrastructure (Power & Cooling) experience.

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