SSVF Case Manager Supervisor

The Supportive Services for Veteran Families (SSVF) Program Manager is responsible for the overall management and operation of the SSVF program, which aims to prevent homelessness and promote housing stability among low-income veteran families. This role involves overseeing program implementation, ensuring compliance with federal guidelines, and providing leadership to the SSVF team.

Key Responsibilities:

Program Oversight:

- Manage the day-to-day operations of the SSVF program.

- Implement program policies and procedures.

- Ensure program activities are in compliance with Department of Veterans Affairs (VA) regulations and guidelines.

Staff Supervision and Development:

- Lead, mentor, and support a team of case managers and support staff.

- Conduct regular performance evaluations and provide feedback.

- Facilitate training and development opportunities for team members.

Financial Management:

- Oversee spending, ensuring funds are used effectively and according to the grant requirements.

- Ensure timely processing of financial assistance payments to veterans and service providers.

Client Services and Support:

- Oversee client intake, assessment, and service planning processes.

- Ensure high-quality service delivery to veteran families, including housing counseling, case management, and financial assistance.

- Collaborate with community resources to enhance service offerings for veterans.

Partnerships and Collaboration:

- Build and maintain relationships with community partners, veteran service organizations, and other stakeholders.

- Represent the SSVF program in community meetings, coalitions, and events.

- Advocate for the needs of veteran families within the community.

Data Management and Reporting:

- Ensure accurate data collection and reporting in compliance with VA requirements.

- Monitor program performance and outcomes, using data to inform program improvements.

- Prepare and submit regular program reports.

Qualifications:

Education:

- Bachelor's degree in social work, human services, public administration, or a related field. A Master’s degree is preferred.

Experience:

- Minimum of 3-5 years of experience in Social Work, preferably in a nonprofit setting.

- Experience working with veterans or in housing services is highly desirable.

Skills:

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Proficiency in management and financial reporting.

- Ability to build and maintain effective community partnerships.

Personal Attributes

- Commitment to Mission: Passionate about serving veterans and preventing homelessness.

- Problem Solver: Creative and strategic thinker with strong problem-solving abilities.

- Adaptability: Flexible and able to manage multiple priorities in a fast-paced environment.

- Integrity: High ethical standards and a commitment to confidentiality and professionalism.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person