Staff DevOps Engineer

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement

Job Description:

• Before you apply, please note
• • This is an remote role open to candidates residing in Utah.

PDQ makes device management simple, secure, and pretty damn quick. As a Staff DevOps Engineer, you’ll be a hands-on technical leader who architects and scales the infrastructure that powers our SaaS products. You will drive the design of resilient, secure, and cost-optimized systems while making life easier for every engineer at PDQ. You’ll set the bar for how we build and ship software: hardening GCP environments, evolving CI/CD pipelines, operationalizing AI-assisted tooling, and mentoring engineers across teams. This is a high-impact role where you’ll collaborate across product lines, guide strategic platform decisions, and ensure our teams can deliver quickly and safely at scale.

What you'll be doing:

Scale & Reliability

• Architect and manage GCP production environments across multiple regions, ensuring resilience, scalability, and security
• Partner with DBAs, SREs, and senior engineers to lead scalability and reliability initiatives for PDQ Connect
• Design for future multi-tenancy, regional data isolation, and compliance-readiness for frameworks like FedRAMP and GDPR

Security & Compliance

• Own secure infrastructure provisioning, secrets management, IAM access controls, and runtime policies
• Harden GCP infrastructure to reduce the blast radius of misconfigurations and bad deploys
• Integrate SAST, SCA, SBOM, and CSPM tooling into the SDLC and production systems in collaboration with InfoSec and GRC

Developer Experience & Productivity

• Improve the local development loop, test harnesses, and environment consistency across environments
• Deliver efficient, reliable CI/CD pipelines across dev, test, and prod
• Integrate and operationalize AI-assisted developer tools to enhance engineering productivity across the SDLC
• Codify infrastructure and service patterns into reusable Terraform modules, shared libraries, and documentation

Observability & Operations

• Enable observability, monitoring, and alerting across all cloud environments to support proactive operations
• Implement cloud cost observability and continuously optimize infrastructure spend as we scale

Technical Leadership & Mentorship

• Mentor engineers through code reviews, architectural guidance, and technical pairing
• Drive internal technical enablement through platform-focused talks, documentation, and hands-on workshops

We're looking for people who have:

Must-Haves

• 10+ years of platform/DevOps engineering experience, including 3+ years in a Staff or leadership role at a SaaS company
• 7+ years of hands-on GCP and Kubernetes experience
• Proven ability to scale and cost-optimize infrastructure in a product-led growth SaaS environment
• Demonstrated ownership of the full lifecycle: architecting, building, testing, deploying, securing, and operating cloud-native products in GCP
• Experience working in distributed teams across multiple time zones
• Track record of adopting and deploying new technologies, frameworks, and architectures
• Familiarity with applying AI in engineering or operational contexts
• Excellent collaboration and communication skills across technical and non-technical audiences
• Comfortable working in agile, kanban, or shape-up delivery models

Nice-to-Haves

• CKA or CKS certifications
• Experience with one or more of our tech stack: Elixir, Phoenix Framework, Rust, TypeScript, React, Postgres
• Experience in a product portfolio company with multi-product alignment or shared infrastructure
• Exposure to developer tools, endpoint management, or IT software domains

Do you think you have what it takes but don’t necessarily meet all the requirements? Apply anyway - you could be exactly who we are looking for!

PDQ Perks & Benefits:

PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:

• 4-Day Work Week
• Equity
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com.

The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.