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Category Product Management
Location Mountain View, California; San Francisco, California
Job ID 19375
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Mission: Build the future of payroll where the system does the work—a “done-for-you, accurate payroll every time” experience that SMBs and Mid-Market teams can trust without thinking about it.
QuickBooks already operates at massive scale (Intuit serves ~100M customers worldwide , and QuickBooks has 7M+ online subscribers ). Now we’re taking the category we lead and turning it into the best payroll platform for Mid-Market and Enterprise, by automating the core workflows end-to-end with a mix of classic systems thinking and modern AI.
If you’re hungry to ship, obsess over customer pain, and want to build agentic automation that customers feel in their bones—keep reading.
Responsibilities
You’ll own major pillars of payroll automation that remove work, reduce risk, and increase trust—across time, pay, tax, compliance, and approvals. Our products already include payroll solutions with automated tax payments and filings and integrate across QuickBooks Online/Desktop and Intuit Enterprise Suite —your job is to take this further into true “done-for-you.”
Examples of problems you’ll tackle:
Autopilot payroll runs: detect readiness, gather missing inputs, flag anomalies, and drive approvals.
AI-assisted accuracy: catch inconsistencies before they become pay mistakes (hours, rates, deductions, garnishments, taxes).
Compliance that’s invisible: proactive guardrails + “explainability” so admins know why something changed.
Workflow transformation (not just AI features): simplify the underlying systems, permissions, and data models so automation is reliable at scale.
Agent experiences: build systems that behave like a high-performing payroll admin—while customers remain in control .
This isn’t “add an AI button.” It’s a product transformation, measured in outcomes:
fewer payroll exceptions
fewer corrections / tax notices
faster payroll completion
higher attach/retention
provable trust + auditability
Intuit is investing hard here: FY25 Online Ecosystem revenue was $8.3B , with Online Services up 19% and growth driven by money + payroll . You will be building at the center of that growth engine.
Qualifications
What you’ll do (day to day)
Own the vision, strategy, and roadmap for automating core payroll workflows (AI + non-AI).
Partner deeply with engineering, data science, design, research, compliance/legal, and GTM.
Define “done-for-you” experiences with crisp success metrics, experimentation plans, and learnings.
Drive system-level improvements (workflow redesign, data quality, controls) that make automation dependable.
Build with a responsible AI mindset: human-in-the-loop where needed, clear approvals, strong evaluation loops.
Who we’re looking for
You might be the one if you:
Have strong product judgment and love simplifying messy, high-stakes workflows.
Can operate in ambiguity, move fast, and still build durable systems (accuracy matters here).
Are comfortable partnering with technical teams on ML/LLM-powered automation, data pipelines, evaluation, and rollout strategy.
Know how to turn customer pain into an execution plan—and then ship relentlessly.
Bonus points
Payroll, HR, benefits, time tracking, fintech, compliance, or other regulated workflow experience.
You’ve shipped automation/agentic products with measurable trust + quality improvements.
Background in computer science or other technical background allowing you to partner effectively with our engineering team
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
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