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Staff Product Manager, Identity - United States

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the Team:

The JumpCloud access and authentication Team is changing the way IT admins and users authenticate to their JumpCloud managed IT resources for a frictionless experience to get work done. The days of the traditional corporate security perimeter are over. Remote work – and the domainless enterprise – are here to stay. As such, we believe securing all endpoints is at the crux of establishing trust, granting resource access, and otherwise managing a modern workforce. Our Cloud Directory Platform supports diverse IT endpoints from devices, SSO applications, infrastructure servers, RADIUS, and LDAP is making it easy for IT admins to manage the authentication required from MFA to zero trust using conditional access based on Identity Trust, Network Trust, Geolocation Trust, and Device Trust based on X509 certificates. If you want to build on this success and drive the future of authentication at JumpCloud come join us.

The access and authentication Team is at the center of frictionlessly orchestrating a user's least privileged access.

What you’ll be doing:

JumpCloud is looking for a seasoned Product Manager to help drive the remote authentication roadmap and significantly influence the future of frictionless authentication at JumpCloud. You will own one or more product capabilities and be responsible for strategy, meeting KPIs and objectives

If you have a deep hands-on experience with modern identity and authentication protocols, including OAuth 2.0, OpenID Connect (OIDC), and SAML, and the ability to translate them into secure, scalable product capabilities. let’s have a conversation.

Responsible for:

Drive the product strategy and roadmap by continuously discovering customer and competitive market dynamics.
Take ownership of empathizing with the customer needs (and desires) and drive the outcomes with a close partnership with the cross-functional teams.
Advocate for customers by simplifying the access experience with a close partnership with UX Leads, architects, and product teams.

You Have:

Ability to untangle the interconnectedness of the complex authentication mess and simplify the same to drive the cross-functional team in the same direction.
Passion for simplifying the authentication experience for customers and partners.
10+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products.
Experience with identity protocols (e.g., OAuth, OpenID Connect, SAML).
Degree in Computer Science, Information Systems or Engineering preferred but not required. MBA is a plus.

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $175,000-$250,000, including base salary and any related bonuses or commissions.

In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.

Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

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