Staff Product Manager, Indirect Tax

Overview

People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even larger. But the odds are stacked against them. One in two fail in the first five years, two in three before they can turn ten. Intuit’s Global Business Solutions Group is devoted to the mission of helping small businesses around the world prosper. We ensure that all our businesses around the world stay compliant with indirect tax regulations, no matter where they transact. We do this through building the tools customers need to navigate complex tax landscapes, efficiently. From VAT to GST to sales tax, we provide comprehensive support through our world-class software and tax experts. Through our cutting-edge technology and AI, businesses not only stay compliant but also enhance their efficiency and profitability on a global scale.

Responsibilities

• Set the strategy for how we bring to life our vision for simplifying tax filings that ensures Intuit and our customers stay compliant with confidence.
• Collaborate with Product, Design, Tax Research and Engineering teams to prioritize and execute product roadmaps and investment strategies that align with Intuit’s overall goals while prioritizing user experiences.
• Lead experiments and hypothesis-driven initiatives to identify effective solutions for user challenges, pivoting as necessary based on data-driven insights and user testing.
• Foster strong relationships with users to gather feedback and ensure the platform delivers substantial value and meets market demands through exceptional user experiences.
• Create and manage a clear product backlog that prioritizes features based on customer value, user experience, development effort, and strategic importance.
• Collaborate closely with Product Marketing and Customer Support to maximize user adoption, satisfaction, and user experience with new feature releases.
• Manage relationships and communications with senior leaders across highly matrixed team.
• Provide balanced leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
• Drive a high performing culture

Qualifications

• Proven experience as a product manager within a fast-moving technology-driven organization
• Consistent, proven success with creating compelling visions and strategies that deliver extraordinary customer outcomes
• Experience identifying and addressing key growth barriers in a highly ambiguous and visible environment
• Extensive experience working in cross-functional teams within a technical environment to define product vision, requirements, and roadmaps that prioritize user experience.
• Passion for seeking deep understandings of customer needs and turning these insights into a compelling vision that drives solutions that solve important requirements for small businesses
• Strong experience in managing product lifecycles, including gathering user feedback to refine product offerings and improve user interactions.
• Excitement working in a matrixed environment while influencing and developing strong partnerships internally and externally
• Clear, concise, and compelling communication skills (inclusive of business writing and presentations)
• Maturity, strong sense of what's right, ability to negotiate, ability to influence, leadership, and data-driven decision making are essential qualities to succeed in this role

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

New York City, New York: $177,500 - 240,500