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The position is limited term and may be extended for another 12 months or may become permanent.

Do you enjoy a fast-paced workplace? Do you have a passion for environmental issues? The Participant Management Unit at CalRecycle is looking for a dynamic, highly motivated individual that wants to work in a multi-tasking environment to help administering the Beverage Container Recycling Program!

We are looking for a strong communicator with tact and professionalism who is self-driven, creative, and customer-focused to assist with educating, training and providing technical assistance to Beverage Manufacturers and Distributors (BM & DS) to be compliant with their responsibilities to the Program as mandated by the California Beverage Container Recycling and Litter Reduction Act. To be successful in this position, you will need to work cohesively with a team, and be open minded and flexible to new ideas and solutions. The classification for this position is Staff Services Analyst (SSA).

This position will leverage your skills to independently perform a full range of more responsible, varied and complex work associated with the Program. The SSA will analyze a wide range of program related issues to advise the Unit supervisor in the development of program alternatives, policies and procedures.

This position may be eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program need. Employees not residing in California are not eligible for telework. Regardless of telework eligibility, all employees may be required to report to the position’s designated headquarters location, as indicated on their duty statement, at their own expense. Beginning July 1st, 2026, it is anticipated the position will be office-centered and employees will be expected to report to the office at least four days per week.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • STAFF SERVICES ANALYST

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-498565
Position #(s):
835-427-5157-923
Working Title:
Staff Services Analyst
Classification:
STAFF SERVICES ANALYST
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time

Department Information

California’s Department of Resources Recycling and Recovery (CalRecycle) brings together the state’s recycling and waste management programs to move the state towards a circular economy that reduces waste and reuses all materials.

Through landmark initiatives like the Integrated Waste Management Act and Beverage Container Recycling and Litter Reduction Act, California works toward a society that uses less, recycles more, and takes resource conservation to higher and higher levels.

CalRecycle’s Mission: Protecting California’s environment and climate for the health and prosperity of future generations through the reduction, reuse and recycling of California resources, environmental education, disaster recovery and the transition from a disposable to a fully circular economy.

CalRecycle values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect the environment and preserve resources by empowering Californians to reduce, reuse, and recycle. Join CalRecycle to improve the lives of all Californians.

Department Website: http://www.calrecycle.ca.gov

Special Requirements

When submitting application in hard copy, applicants are required to submit a standard state application (Form Std.678) with an original signature, and clearly indicate RPA 25-089 & Position # 835-427-5157-923 in the “Job Title(s)” section of the Standard State Application or you will not be considered for the position.

If you would like to use education in conjunction with experience to satisfy the minimum qualifications, you must attach a copy of your degree and/or transcripts (unofficial or official) to your application to ensure the educational requirements have been met for this position. Failure to do so will result in your application being rejected.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/20/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Resources Recycling & Recovery
N/A
Attn: Human Resources - RPA 25-089
P.O. Box 4025, MS 19A
Sacramento, CA 95812-4025

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Resources Recycling & Recovery
N/A
Human Resources - RPA 25-089
1001 I Street, 19th Floor
Sacramento, CA 95812-4025
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Supplemental Application -

    Applicants must submit a Supplemental Application for this recruitment. Please see "Supplemental Application Questions" section below for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Experience in providing excellent customer service via phone
  • Effective communication skills, both orally and in writing
  • Experience in explaining complex issues in simple language
  • Experience in understanding and interpret government codes, rules and regulations
  • Experience in researching and analyzing a variety of information
  • Experience in working with numbers
  • Experience with using Databases
  • Bilingual desired Spanish/English (desired but not required)

Benefits

In addition to a compelling vision for California, CalRecycle offers competitive pay, benefits, and features for its workforce. To review the pay and benefits offered to California civil service staff, please review CalHR's website at CalHR Benefits Website - CalHR

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.calrecycle.ca.gov

Human Resources Contact:
Human Resources - RPA 25-089
(916) 341-6646
careers@calrecycle.ca.gov

Hiring Unit Contact:
Carmen Boylen
(916) 322-8299
carmen.boylen@calrecycle.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 341-6660
EEO@calrecycle.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Supplemental Application Questions

Two (2) Supplemental Application Questions are listed below. Applications submitted without answering the Supplemental Application Question will not be considered for the position. When answering the Supplemental Application Question, applicants must follow these guidelines:

  • Responses must be typed and limited to one (1) single spaced page, with 1" margins, using Arial 12-point font size.
Supplemental Application Question:
  • Please describe your experience with providing effective customer service on the telephone.
  • Describe your experience in dealing with a variety of individuals at all levels in an organization, including your ability to effectively communicate and interact both verbally and in writing.
Please note Resumes, letters, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Supplemental Question. Simply copying and pasting your resume will also not be accepted. Responses must be numbered and submitted in the same order. Applications received without a Supplemental Question may be rejected.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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