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STAFF SERVICES MANAGER I
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
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Company Location
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Salary
Not specified
This position is eligible to telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. This is subject to change based on operational need and/or future return to office orders. The successful candidate must reside in California upon appointment.
Excellence in the Business of Government!
Come join a team that creates:
- A collaborative team atmosphere founded upon ethics, integrity, and stewardship.
- A positive work environment that is open to change and invites its workforce to challenge processes.
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An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department.
This position promotes and is accountable for customer satisfaction and quality service and initiates or recommends changes that encourage innovative solutions to meet and improve customer needs in accordance with all applicable federal and state laws, rules, regulations, mandates and State Controller’s Office, Department of Finance, DGS, and other control agency policies and procedures.
Conflict of Interest:
This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year.
DMV Pull Notice:
This position requires participation in the Department of Motor Vehicles (DMV) Employer Pull Notice Program.
If you’re interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we’d love to hear from you! Please contact us at DGSRecruitment@dgs.ca.gov. Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey!
You will find additional information about the job in the Duty Statement.
Working Conditions
- Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
- Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision.
- Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being.
- Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
- Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields.
- Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Department of General Services’ (DGS) and Office of Administrative Hearings’ (OAH) Core Values and Employee Expectations are key to the success of OAH’s Mission. That mission is to “provide a neutral forum for fair and independent resolution of administrative matters, ensuring due process and respecting the dignity of all.” DGS/OAH employees are to adhere to OAH’s Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations.
Department Website: https://www.dgs.ca.gov/dgs/home.aspx
Special Requirements
Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview.
Statement of Qualifications (SOQ).
Please note:
- For applications submitted via mail or drop-off (not applying electronically), write RPA 29554 JC-498621 and indicate the basis of your eligibility (i.e. SROA, surplus, reemployment, reinstatement, transfer, or list eligible) in the "Examinations or Job Title(s)" section of the State Examination/Employment Application (STD. 678).
- Only copies of official transcripts or college diplomas will be accepted if your eligibility is based on an educational requirement from the classification specifications.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/24/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included. Statement of Qualifications -
REQUIRED – Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions.
Benefits
There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include:
- Medical Benefits, including health, dental, and vision insurance
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401(k), 457)
- Commute Program
- Employee Wellness Program
- Employee Assistance Program
- Medical/Dependent Care Reimbursement Accounts
Click here to view all the benefits available to state employees!
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dgs.ca.gov/dgs/home.aspx
Hiring Unit Contact:
April Mathews
(279) 799-3875
april.mathews@dgs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Main line
(916) 376-5127
DGSEEO@dgs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Reporting Location:
Office of Administrative Hearings
Please specify RPA 29554 and JC-498621 on your state application.
Examination Information:
Those interested in obtaining employment with any state agency must apply and compete in the state’s merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement: CalCareers Exam/Assessment Search
Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary.
For questions regarding the examination process, please contact the DGS Examinations Unit at DGSExams@dgs.ca.gov
Statement of Qualifications (SOQ):
Please provide a Statement of Qualifications (SOQ) for the hiring manager’s review. The Statement of Qualifications is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing.
The SOQ must specifically address the topics listed below. When responding to these items, applicants must follow these guidelines:
The SOQ should be numbered in the same order and should address the statements below.
The SOQ should be typed in 12 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to no more than one page per topic.-
Identify each page with candidate's full name.
- Resumes will not be considered as a substitute for the SOQ.
Responses should be complete, specific, clear, concise, and include examples.
Application packages received without a statement of qualifications responding to the following questions will not be considered.
Please address the following topics:
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Explain your experience developing and maintaining partnerships with internal and external stakeholders through effective communication and collaboration.
- Describe your experience processing, managing, or overseeing complex contracts and procurements. How did you ensure accuracy, accountability, timeliness, and compliance with policies, rules, laws, regulations, legislation, and oversight agency requirements?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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