Staffing and Training Manager

Activated Insights, a leading Software-as-a-Service (SaaS) company in the long-term and post-acute care space, is seeking a driven and knowledgeable Staffing and Hiring Manager.

Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.

The Hiring & Staffing Manager plays a critical role in ensuring the Satisfaction Research Call Center (SRC) is fully staffed, prepared, and operating efficiently each day. This position leads recruiting, hiring, onboarding, and workforce planning efforts, directly impacting team performance and overall operational success.

This is a highly visible, hands-on role that blends strategy with day-to-day execution. From forecasting hiring needs to opening the office each morning, this role helps set the tone for a productive and positive work environment. If you enjoy building teams, solving staffing challenges, and creating structure in a fast-paced environment, this is a great opportunity to make a meaningful impact.