State Park is hiring a Host!

State Park is hiring a Host! We're looking for someone to join the team for 2-3 shifts a week for the rest of patio season and beyond. We'd love someone who can start right away. If that sounds like something you'd be interested in, please apply!

About This Position:

As the first (and last) point of contact, State Park Hosts are friendly and warm, yet professional and exacting. The candidate is a well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding State Park standards and values.

Responsibilities and Expectations:

• Greet all guests entering the restaurant and thank all guests leaving the restaurant
• Manage reservation system
• Ensure reservations are prioritized and seated in a timely manner
• Strive to accommodate walk-in guests whenever possible
• Clearly and politely communicate with guests when delays and/or waits occur
• Maintain an organized floor by quickly and efficiently seating guests according to company standards
• Understand and operate the reservation/seating system
• Maintain professional and warm guest communications - inside the restaurant or via phone
• Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
• Communicate respectfully and clearly with service team and management
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Engage management for any guest issue or complaint
• Maintain cleanliness and organization at the host stand and front door area
• Additional service and/or operational tasks as determined by manager
• Adhere to grooming and dress code standards
• Assist teammates to anticipate all other FOH needs

Skills and Requirements:

• A willingness to learn and get your hands dirty
• Strong communication skills to build trusting relationships with peers and guests
• A sense of urgency and strong work ethic to coordinate table management with the cycles of service for guests.
• The ability to stay positive and calm under pressure; Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• A strong work ethic and a desire to learn and grow; Receptive to constructive criticism and performance feedback
• Warm, compassionate, and team-focused approach
• A basic understanding of cooking, wine, beer, spirits, and cocktails
• Previous on-the-job experience in a Front of House or Back of House role; Able to work in a standing/walking position for long periods of time
• Previous experience with online reservation systems such as Open Table or Resy
• Commitment:Six month commitment
• Working Conditions: The host should also expect to work mostly at night and at times outdoors or by the door in inclement weather.

Physical Demands:

• The physical demands for this position are seeing, hearing, speaking, reaching, occasionally lifting up to 25 pounds, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

Pay: $22.00 - $26.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift

Work Location: In person