Store Manager

About the Role

The Store Manager serves as the heartbeat of our retail environment. This leader inspires a high-performing team, delivers exceptional customer experiences, and drives store success through operational excellence and passion for beauty. You set the tone for a welcoming, empowering space where customers feel confident exploring products and discovering their perfect self-care ritual.

Key Responsibilities

• Lead, mentor, and motivate a diverse team to exceed sales goals and deliver outstanding service
• Foster a client-focused culture with personalized consultations and product education
• Oversee daily store operations including scheduling, cash handling, visual merchandising, and inventory flow
• Analyze business performance and proactively execute strategies to maximize revenue and profitability
• Recruit, onboard, and develop team members through coaching and performance feedback
• Maintain brand standards for cleanliness, organization, and display aesthetics
• Ensure compliance with company policies, health regulations, and safety procedures
• Build strong community connections and support local marketing initiatives

Qualifications

• 2–4 years of retail leadership experience, preferably in beauty, cosmetics, or personal care environments
• Bachelor's Degree in a related field
• Strong sales acumen with a record of achieving KPIs and driving growth
• Excellent communication, coaching, and conflict-resolution skills
• Passion for beauty products, trends, and delivering personalized customer experiences
• Ability to lead in a fast-paced environment with strong organization and multitasking abilities
• Comfortable with POS systems, reporting tools, and basic business operations
• Flexible availability including evenings, weekends, and holidays

What Success Looks Like

A thriving store full of confident team members, delighted customers, and a consistently polished, on-brand experience from entrance to checkout.