Store Manager

Key Responsibilities

• Manage daily store operations for opening/closing, cash handling, point-of-sale management, and store administration for the branches.
• Lead, train, and supervise sales staff; manage scheduling and performance reviews.
• Oversee merchandising and stock management: ensure timely ordering, receiving, and proper display of pet food, litter, accessories, electronics, toys, grooming items, and other inventory.
• Monitor inventory levels, coordinate with suppliers/distributors, and ensure stock accuracy.
• Analyze sales data, track store performance, set targets, and implement strategies to increase revenue and meet sales goals.
• Provide excellent customer service: offer product guidance, help customers select appropriate pet supplies, respond to questions or concerns, and maintain a welcoming shopping environment.
• Maintain store cleanliness, organization, and visual merchandising standards per company guidelines.
• Ensure compliance with all company policies, retail regulations, and safety protocols for handling merchandise.
• Make sure management receives any and all staff requests to be coordinated with HR
• Track staff performance and make timely reports

Qualifications & Skills

• Previous retail management experience — ideally in a pet-products store or similar retail environment.
• Strong leadership and communication skills; ability to motivate and manage a small retail team.
• Good understanding of retail sales, inventory management, merchandising, and customer service.
• Comfortable learning about and explaining a diverse product range (pet food, litter, toys, electronics/accessories).
• Basic computer skills: familiarity with POS systems, inventory management software or spreadsheets, email.
• High attention to detail, organizational skills, and commitment to store presentation and customer satisfaction.

Job Types: Full-time, Permanent, Contract

Application Question(s):

• Do you own a car and a driving license